Originally Posted by ArtJoyce
Reserveamerica is a private company, they partners with many public entities such as states and private business.
Reserveamerica (RA) installs and provides support for the reservation system. The states users the same system when you wake in. Big saveings compared to RYO (roll your own) and tech support.
So the system makes it very hard for a state to divorce RA. The only thing the state owned is the transaction database and customer data base, except usepaswords.
Ohio fired RA in early 2020. The ohio system still is subpar to the RA. The good thing is reservations fees are less. Accept there is no walk-in with the virus, you have to use the reservation system and pay the fee.
For us that does not work well. When we are not traveling we like to just head to a SP from to sunday through Friday when ever we like. We can always find a nice CS. We get a a 50% discount for those. It ends up the reservation fees are about a 1/2 camping fee.
When the Federal Government rebid Recreation.gov a while back (3 years or so ago) there was a big mess, still is. All of the campsite maps and specifications (water, elect, length, etc) was propriety data owned by the contractor (which I think was Reserve America). Only the bare minimum stuff got transferred to the new contractor, who had to build a new site from scratch. Its still doesn't look as nice or work as well as the old site, and they are still trying to scratch up maps of campgrounds, lots of data missing yet.
I know my account got screwed up and I had to re-sign up using a different email, it would not let me use my regular email and my old account info did not function. I called them and they were lost, as everything was new to them. What a mess.
Reserve America is pretty good, if you put in a name of a campground or location they do not service, you will get some basic information about it and usually a link to who you need to go to.