Community Forums

ChrisLauraGO · 08-07-2022, 01:48 PM

Hello,
Does anyone have suggestions for the best RV Repair Centers for DRV Mobile Suites specifically.
Any suggestions would be extremely helpful.
Thank you!
Chris and Laura

rollondown · 08-07-2022, 03:34 PM

RV's For Less in Knoxville Tn
Rolling Retreats in Ok
Whiskey Mountain RV near Phoenix Az

Those are the only ones that I would trust. But there is a waiting list, and their clients come first. Join the DRV Facebook group and contact Alicia at RR.

TXiceman · 08-07-2022, 05:47 PM

Had several DRV owners tell me about Rolling Retreats in Oklahoma.

Ken

Toby Dog · 08-08-2022, 03:09 AM

Educate me please. What is so specific about a DRV that it needs a particular shop?

TB673 · 08-08-2022, 11:02 PM

No personal experience, but have heard good things about Cross RV.
Certified DRV repair facility, also other brands.

https://www.crossrv.com/service-repa...rship--service

30 miles from Elkhart.

Tim

Urban350 · 08-09-2022, 07:31 AM

RV's For Less in Knoxville Tn
Rolling Retreats in Ok
Whiskey Mountain RV near Phoenix Az
Cross rv near Elkhart ID

rollondown · 08-10-2022, 06:48 PM

Quote:

Originally Posted by Toby Dog

Educate me please. What is so specific about a DRV that it needs a particular shop?

Nothing in particular... But DRV's have known issues and if you use a shop that has previous experience in diagnosing and repairing those issues, it's much easier. You can call those listed and say you have the XYZ issue and they know exactly what is wrong, what supplies are needed, and who long to schedule you for.

kvonfeldt · 12-15-2022, 09:59 PM

We take our DRV to KS RV Center in Chanute, KS. They used to manufacture and sell NUWA Hitchhiker which they stopped making, then started selling DRVs and a few other manufacturers, stopped doing that when the CEO retired and sold out to one of the employees (Daryl Dennis). Now they are strictly service. Rolling Retreats is also excellent service but hard to get in quickly. KS RV Center has done excellent work for us and highly recommend.

aknavy · 12-17-2022, 09:58 PM

I've personally used Bennetts in Granbury, Texas - simple slide out work, great service. Also used Whiskey Mountain...can't say the experience was great. It was average, I would not go out of my way to use them. Have met Alicia, co-owner of Rolling Retreats, and feel that they would do well for service. They are highly recommended in the DRV circles. They are in Oklahoma. RV's for Less in TN is also highly recommended, but I have zero experience with them.

Personally, I started in a Cedar Creek, and still use one of their top recommended shops for service - Amish Family RV, in Topeka Indiana. Good service, good work and great prices.

With that being said, I do most of my own work.

DRV MS · 12-24-2022, 04:01 PM

We purchased our DRV at Robert Crist in Mesa, AZ. I have been very happy with their service.
Our macerator toilet needed two parts and they got that done.
I did not care for the clearance the factory pinbox provided and the service manager called around to Lippert, DRV corporate and recommended a Gen Y hitch - which i was very happy to have installed. After the hitch was installed, late Friday pm and I hooked up to our truck - the B&W hitch was to high with the Gen Y. Two guys on their own time fixed our B&W hitch. (I did tip them $$)
The service team is very knowlegable about DRV's.

P.s. The Gen-Y fifth wheel hitch sure provides a very smooth ride. I can't recall one instance of chucking either.

oscarvan · 12-25-2022, 12:34 PM

There are no good RV repair centers. Even the good ones maintain a "standard" that is well below the automotive industry, and that one is not always perfect either.

kvonfeldt · 12-25-2022, 09:26 PM

You are very lucky. I had to have extended warranty work done while we were in Arizona and took it to Robert Crist in Mesa. Worst experience we have ever had. They completed the work, not before breaking my exterior steps and finding 2" of water in my rig when we went to pick our rig up. Any time we talked to the supervisor about anything on our rig, we were charged for his time. I would never recommend anyone go to Robert Crist for anything, be it a purchase or service!

oscarvan · 12-27-2022, 10:46 AM

Quote:

Originally Posted by kvonfeldt

You are very lucky. I had to have extended warranty work done while we were in Arizona and took it to Robert Crist in Mesa. Worst experience we have ever had. They completed the work, not before breaking my exterior steps and finding 2" of water in my rig when we went to pick our rig up. Any time we talked to the supervisor about anything on our rig, we were charged for his time. I would never recommend anyone go to Robert Crist for anything, be it a purchase or service!

To a lesser or greater extent they are ALL like that.

Blackwater · 12-01-2023, 10:48 AM

Quote:

Originally Posted by aknavy

I've personally used Bennetts in Granbury, Texas - simple slide out work, great service. Also used Whiskey Mountain...can't say the experience was great. It was average, I would not go out of my way to use them. Have met Alicia, co-owner of Rolling Retreats, and feel that they would do well for service. They are highly recommended in the DRV circles. They are in Oklahoma. RV's for Less in TN is also highly recommended, but I have zero experience with them.

Personally, I started in a Cedar Creek, and still use one of their top recommended shops for service - Amish Family RV, in Topeka Indiana. Good service, good work and great prices.

With that being said, I do most of my own work.

Can you be specific regarding Whiskey River? I was impressed with Barry picking up my call & talking to me at length on a Saturday & also following up me. Whereas RR Paige knew very little &:suggested a unit double the price then Alicia was helpful... BUT crickets... no text, no email... turn off

RR videos point out microwave, sofas, TV, fireplace -- �� DUH They don't say it's convection, leather or vinyl, smart TV... details like quartz, solid wood.... materials used nor anything special nor useful.