DRV Wheel Recall

[Joseph Casey]

DRV Wheel Recall

DRV will be doing a recall in conjunction with NHTSA. This recall has been posted to the NHTSA website and will be quickly spreading to dealers and customers so please be aware of what is happening and how to direct customers and dealers to handle the situation. At this moment we are preparing to mail information to all customers that will be affected by the recall and we will also be sending the dealers (current and past) a letter and information on how to handle the situation. If you receive calls from dealers or retail customers, please do the following: 1. If a customer contacts you please let them know that if they are affected by the recall they will be receiving information on how to proceed. In the meantime, they are safe as long as they are following the torqueing procedures for their wheels as outlined in the owner's manual. Torque needs to be 150# for a 17.5" wheel and 125# to 140# for a 16" wheel. If they follow the procedures as outlined they will not have problems. 2. If a dealer contacts you please let them know that nothing is required by them at this time. We will send them the information on how this will all work, but this entire recall will start with the customer notifying dealers that they are needing the recall performed on their unit. Recall will only be performed on those units listed in the recall and the customer will know if they are affected when they receive the letter.