To all the wonderful people that chose to bash the OP's concern; try putting your young child or grandchild in that chair and watch them fly across the room. I'd wager that you'd change your tune after watching your young ones smash into the floor or whatever hard object they hit instead. I guess it's so much easier to armchair quarterback someone's concern, pointing out flaws or just ridiculing, instead of posting useful information.
To the original poster; you're better off either fixing it yourself (assuming it's a simple fix), or simply replacing the furniture altogether. While we did not buy a Keystone product, our dealer told us that the furniture that comes with our rig is garbage, so they are giving us a small credit and are going to help us pick out new furniture when the rig comes in.
Is this the best outcome? Not really, as I'd certainly prefer that every manufacturer install quality furniture in every model, regardless of price-point. As that's not likely to happen any time soon, getting rid of the crap and replacing it with quality, even if it's at my cost, is the best option for us.