Dutchmen RV Buyer Beware

[tnmblair]

To all the wonderful people that chose to bash the OP's concern; try putting your young child or grandchild in that chair and watch them fly across the room. I'd wager that you'd change your tune after watching your young ones smash into the floor or whatever hard object they hit instead. I guess it's so much easier to armchair quarterback someone's concern, pointing out flaws or just ridiculing, instead of posting useful information.

To the original poster; you're better off either fixing it yourself (assuming it's a simple fix), or simply replacing the furniture altogether. While we did not buy a Keystone product, our dealer told us that the furniture that comes with our rig is garbage, so they are giving us a small credit and are going to help us pick out new furniture when the rig comes in.

Is this the best outcome? Not really, as I'd certainly prefer that every manufacturer install quality furniture in every model, regardless of price-point. As that's not likely to happen any time soon, getting rid of the crap and replacing it with quality, even if it's at my cost, is the best option for us.

[Rickeoni]

I highly doubt that the recliner was physically launching anyone across the room, It might have been a bit of an exaggeration on the OPs part.

[raineman]

Originally Posted by Rickeoni

I highly doubt that the recliner was physically launching anyone across the room, It might have been a bit of an exaggeration on the OPs part.

Agreed.


Did you ever contact the maker of your recliner for resolution? Would love an update on your safety issue and what the cause and fix was. If it were truly a safety issue as you claim, certainly you want to share the resolution in case someone else finds themselves in a similar situation.

Please post a video of the chair throwing you or others.

[suprdave1958]

Sometimes its really entertaining to read some these posts, but the truth is some people really don't do their homework when their buying an RV. They talk to a friend or 2, or another owner of the particular unit they are looking at purchasing. In reality they have their mind made up on what they want before they even talk to the friend or 2. If anyone reads all the online complaints about ANY Dutchmen product and especially the Voltage, they wouldn't buy one...but they do and then complain about the piece of crap they bought...LOL
The Voltage and the Cyclone are the No. 1 and No.2 toyhaulers that you will find in ALL service departments. All the others (including the Keystone toyhaulers) don't add up to the number of problem units with those 2 brands...combined!
Good grief...Dutchmen still refuses to add a residential fridge option..why? Because idiots keep buying them...lol
So until people stop buying the expensive junk their building...Dutchmen won't change anything...you can count on it!

[Fulltimer]

I wonder when it became some kind of sin to demand the quality that you paid for.
The OP's problem doesnt appear to be the furniture, but the space in which the furniture sits. Its fine when all the way back against the wall, but in use the front legs are beyond the floor of the slideout. A flush floor slideout would not have this problem. A smaller piece of furniture may also work. I would tend to do as one suggested here and get a piece of wood to put down when the recliners are in use. But the point is neither the dealer nor the manufacture would do anything to fix an obvious manufactures problem. Not even offering to make the wood piece workaround.