Evergreen Bay Hill ?

[KenInCA]

Originally Posted by tm08

Hope you picked up the RV in great condition today. I'm going to have to do the same as you, pay attention to the feedback from all Bay Hill owners and see how they're fairing. Hopefully more people will post with their feedback, both positive and negative.

I did pick up my Bay Hill from RV Liquidators/Fun Cars in Fresno. The slide-out repairs were successfully completed as well as some smaller issues. I'm very thankful that the Service Department at RV Liquidators undertook the repairs after Best RV in Turlock denied us warranty coverage. The only remaining replacement part is a fender skirt that should be delivered shortly after a FAX to the CEO of EverGreen pointing out that my 5th wheel had been out of service since August 27 because of warranty aberrations on his company's shoulders.

Like you, Bruce, I would encourage Bay Hill owners, specifically, and EverGreen trailer owners, in general, to post their positive and negative observations and experiences. My wife and I were both happy to begin planning a couple of short trips to make sure everything is working properly before we leave for Spring Training baseball in late February.

Ken

[mustanggt123]

Originally Posted by KenInCA

My wife and I were both happy to begin planning a couple of short trips to make sure everything is working properly before we leave for Spring Training baseball in late February.

Ken

Hey Ken, probably not the place to say this, but we are also taking our Bay Hill to Spring Training for the first 2wks of March. We bought "season" tickets and will miss the first couple of games, but we are excited to go. Although, finding a nice RV resort nearby that accommodates big rigs has not been a great experience! Still looking!

[tm08]

Ken,
I had to rethink my negativity re some of the problems with the Bay Hill. I'm on my 5th RV, all of them motorhomes and every one of them has had what I call "fix me" issues...meaning not big problems, just stuff. I have been reading comments on many forums, in particular, this one, Heartland (Big Country) and Keystone (Montana). EVERYBODY has had some sort of issue. Probably the most prevalent are water leaks on new rigs followed by electrical things not working due to poor connections in junction boxes.

While a falling water tank is a big issue, and preloaded with knowledge of the potential, it's a "fix me" that I can do and wouldn't mind doing even though I think the factories can do a much better job in preventive design planning.

So, ending the long story, Bay Hill's 320RS is right back up there as my top 2, competing with the Big Country 3251TS. By the way, it's Heartland that seems to be having the bigger issue with water leaks.

Question....under your rig, is the Coroplast one long solid sheet or is it divided into sections?

Looking forward to everyone's continuing input re Bay Hill.

Oh, I go to Arizona every winter, Quartzsite and Yuma for most, if not all of Feb. I have often wanted to trek over to Spring Training and just haven't gotten there yet. Like mustanggt123, finding a good RV park WITH space available for big rigs has been a drawback.

[tm08]

Forgot to ask.... is RV Liquidators/Fun Cars a Bay Hill (Evergreen) dealer/service provider or did you just "luck" into them?

[KenInCA]

Hey Bruce…

Let’s see if I can stuff some answers into one posting!

We have gone to Spring Training for the last two seasons, and this will be our third if life and our RV remain in a positive mode. My wife and I are SF Giants season ticket holders so we enjoy seeing the young talent the team has during the preseason. Last year—the first trip with the Bay Hill—the auto leveling system gave us fits at Desert Hot Springs. We were on the phone for about 2 hours trying to get the system into the reset mode. We did a work-around and eventually made it to Tempe, Arizona where we usually stay. It’s a short jaunt to any of the ballparks in the area. We stay at Apache Palms in Tempe; however, one has to make reservations about six months in advance to be guaranteed of finding a big rig spot.

Negative thinking is endemic when RV issues arise and bite you in the butt. I’ve tried to mollify my wife on our spate of warranty problems, but she’s ready to dump the Bay Hill and move on to another brand of fifth wheel if “one other thing” goes wrong. As you said, everyone has had some sort of Rving issue at some time or another and most were “fix me” instances. Our previous Rvs were not without their flaws (Jayco tent trailer, Komfort TT, Aljo TT, Cardinal 5th wheel, and now the Bay Hill). So far, the Cardinal and Komfort were the most trouble-free and the Aljo the worst. The Coroplast underbelly, to the best of my recollection, was sectioned and held in place by sheet metal screws. When water began leaking after the new water tank was (mis)installed, the Coroplast tore away from the frame.

Toy Hauler Liquidators/Fun Cars has two Bay Hill units in its inventory, according to the web site:

Fun Cars RV Vehicles For Sale

I believe they also have some Big Country and several Columbus models. Whether they continue to carry the Bay Hill line in the future may be problematic…just an educated guess on my part. Send me a PM if you want more details. To answer your question, however, after being turned away by Best RV in Turlock, I immediately called the West Coast sales representative for Evergreen RV and he arranged to have Toy Hauler Liquidators/Fun Cars take my unit the same day. At that time this dealership had just begun selling Bay Hill models.

I enjoy reading your postings as well as the one submitted by mustanggt123. She had very good advice about using Facebook to monitor questions and answers to and from Evergreen regarding its products and she nailed the correct use of the nominative case pronoun in her middle paragraph )

[RichnAna]

Hey mustanggt123 we found a nice park in Tempe fairly close to the stadiums including the new one in Tempe it is called Apache Palms RV Park on Apache Palms Blvd the price was not bad and we took delivery of our new Bayhill 385BH there and at 41' there was plenty of room. We enjoyed the park it was clean and the staff very friendly.
Hope it helps

[vinecat]

Just returned after week long trip in new 295RL. Everything was great, great trailer but there were some issues. I'll list them; no satelite tv reception available, couldn't find 2nd gray tank drain handle (dealer never told us) so sink backed up, tankless water heater got us "pee warm"and alternating cold water. Its at dealer to fix issues now. We did love the everything else about it. One more dislike, it should have a remote control for the slides and levelers.

[RichnAna]

Hey the second drain tank handle is under the coach next to the sewer hose hook up.
The problem we found with the tankless water heater doing what yours did is the propane regulator had to be increased to 11 lbs and the problem was fixed. And has been great ever since. Hopefully the dealer told you that you set the temperature with the knob in the bathroom and only use the hot water fully on and no cold water, ours didn't.

[RichnAna]

As far as the satellite tv there are two connectors in the utility compartment outside where the outdoor shower is located and two by the tv's they just are not marked which is which. And yes a remote would be nice. But all in all we are very satisfied with our 385bh just don't let the dealers touch them, in my opinion they make the problems worse.

[mustanggt123]

Originally Posted by KenInCA

I enjoy reading your postings as well as the one submitted by mustanggt123. She had very good advice about using Facebook to monitor questions and answers to and from Evergreen regarding its products and she nailed the correct use of the nominative case pronoun in her middle paragraph )

Hahahaha... I had to go back and re-read that paragraph! We finally got reservations at a park... I tried Apache Palms first, but they had only one Big Rig Elite spot left and it was a back in. So, as we MUST have a pull through I had to keep looking. I was surprised that some parks wouldn't commit to us (even though we're staying 2 full weeks) because we weren't considered snow birds. Anyway, we are staying at Desert Shadows Resort that rated 10/10/10 with Good Sam etc and we DO have great big pull through! So YAY!! )

[KenInCA]

Hi Mustang. Yep...got to get them pronouns in the right case )

Glad you found a spot in the Phoenix area. Desert Shadows gets good reviews and certainly is much larger than 80+ spaces at Apache Palms. Apache has a limited number of pull thru spots, and even those can be tight if you have a triple slide out RV.

After four months my wife and I got our Bay Hill back from the repair facility that performed "major surgery" on our unit's slide-out motors and wiring. Before heading to Arizona, however, we'll give it a short trial run to make certain all systems are functioning normally. Hopefully your Bay Hill has given you fewer headaches than ours.

Ken

[vinecat]

Thanks RichAna for the reply. I did find the 2nd tank pull underneath and managed to avoid further problems. I was aware of the 2 coax connectors in the outer compartment, tried both with satelite cable but got nothing. There are also 2 connectors in the entertainment cabinet, the top one has a label"satelite" but it has a 6in. long cable connected to the lower fitting. I tried every combination with no success, But got clear signal when I hooked sat. directly to tv.On the positive side the trailer was warm,comfortable and quiet, good insulation. On the highway it pulled easy, no bucking and generally felt solid. I tow the 295RL with 2011 Ram 3500 long bed.A very, very good trailer that we can snow bird in.

[long trip]

We purchased a 2014 Bay Hill 320RS in November and have been using it for the past ten days. We travelled about 300 miles and will be spending the rest of the month (January) living in the unit while staying in the Rio Grande Valley of South Texas. Our only other RV experience was a 28 foot Outback 5W that we owned and enjoyed for four years.

Overall, the experience has been very enjoyable. It is comfortable and much more spacious than our Outback, though we do miss all of the windows the Outback had. There are almost no windows on one side and we do not have the wonderful views of the outside that we had while sitting in the rear chairs in the Outback. Our unit has just about all of the extras available including the second A/C, roller shades, upgraded mattress, second TV in the bedroom, etc. So far, the only issues have been minor ones. These include:

*Small leak under the kitchen sink due to loose plumbing fittings. It was just a matter of tightening them up.

* Lights flicker when central heat kicks on. Not sure how to fix this or if it can be fixed.

*We have used quite a bit of propane due to unseasonably cold temperatures in South Texas. We are watching this and it may be due to our getting used to the extra space.

* One of the roller shades has been giving us trouble retracting.

*The hot water heater that some have complained about has been a minor issue for us. As long as we turn on the hot water first and then add the cold water as needed it works fine. We do not like the limiter in the shower which is a water conservation feature which restricts water pressure. We plan on removing this once we figure out how to do this (any suggestions would be appreciated).

We are pleased with our purchase and would recommend the Bay Hill at this time. However, we have yet to drive it over long distances as we plan to do this summer when we will be traveling in it for six weeks. This will no doubt be a much better test than staying put for one month as we are currently doing.

I hope our experience with our Bay Hill 320RS is useful to those of you contemplating a purchase.

[KenInCA]

Hello Long Trip...

Our 2013 Bay Hill had some identical issues as you have been enduring in your early travels.

We, too, had the same plumbing problems with leaking water under the sink, and, like you, just tightened some fittings. On a more trying note, we had water backing up in the sinks and shower because no drain gray water valve label was visible on the trailer's exterior and the incompetent walk-through technician did not bother to point out this and several other features, chiefly the auto-leveling system operation (which did not work right from the outset).

And, yes, a couple of our shades needed to be adjusted. Other than the mentioned conditions, we have not encountered the lighting or water heater condition you've had to put endure. Certainly, you should not have to run around in the shower to get wet because of low water flow.

My wife and I are going to try our Bay Hill again next week now that our slide-out repairs have been completed (took four months).

Ken