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Old 06-23-2022, 04:36 PM   #1
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Angry Jayco Broken Spring & Twisted Frame!!!

Warning - I'm long winded on this post!



2018 Jayco Eagle 5er



Entered I-75 near Westbranch, MI yesterday and just as I got up to speed I noticed great amounts of smoke coming from rear of trailer. Pulled over expecting to find a blowout. Instead I found the axle had shifted such that the RH front tire was touching the RH rear tire and friction had caused rubber to burn off!
I examined the axle and found that the leaf spring on the forward axle had BROKEN about 6" from forward anchor bracket. This had allowed the RH side of that axle to move rearward until tires rubbed on each other. Also, LH spring anchor bracket was twisted toward RH side a fraction of an inch.



Tow truck driver was able to jack leaf spring back into alignment and inserted at wooden 4x4 such that it held the broken spring nearly into proper alignment. Then he installed a strap to pull RH side of axle back to nearly proper position. This allowed me to tow trailer to NAPA repair facility nearby.


NAPA Tech said it would be 3 weeks before he could schedule my spring replacement. He also claimed to have seen "dozens" of these broken springs (all on Lippert systems) and said it was because trailer manufactures routinely build with under rated leaf springs! Hmmm.....


He advises I carefully tow to Camping World 30 minutes away. They agreed to get me in to repair much more quickly.

This morning their tech examined the suspension and declared the trailer to be "totalled." They pointed out that the LH side frame is twisted and cracked at the point where front left leaf spring attaches to the bracket, something I had not noticed yesterday. The tech said they do replace leaf springs but they do not repair twisted or broken frames as it would require raising trailer body off frame to accomplish repair and frame repair may jeopardize future suspension safety.



Points to consider:


Nearby welder claims he repairs frames on tractor/trailers and will examine tomorrow. Possible repair available??


Extended warranty company says they would cover broken spring but will not cover frame repair. NOR will they cover trailer total reimbursement. Why did I buy extended warranty then???


Insurance will "total" trailer after appraiser examines on Monday. (Thank you Auto Owners!!)


Called Jayco and Lippert. They point fingers at each other and claim no responsibility. Hmpf!


SO.... have any of you experienced broken leaf spring on a 4 year old trailer?
Though I haven't ever weighed this trailer I'm quite confident that I have not over loaded the 12,000 lb rating. I'm a widower so just my clothes, groceries, and common camping accessories in storage.


END OF MY ROPE!!
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Old 06-23-2022, 04:45 PM   #2
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I just want to say I really hope it all goes smoothly for you.

What a terrible experience to have to deal with.
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Old 06-23-2022, 06:59 PM   #3
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Originally Posted by inthepines View Post
I just want to say I really hope it all goes smoothly for you.

What a terrible experience to have to deal with.

Thanks inthepines.


Welder came by this evening and said it is fixable. I don't know if the ins co will go for it. Or even if I want it fixed!


Meanwhile my salewoman niece (who sold me this one) had another great used trailer for me if I want it.


Choices....
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Old 06-23-2022, 07:10 PM   #4
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Sorry for your troubles.

Extended warranty are 'service contracts' not warranties
They pay for covered items....exclusion list is in the fine print

You know what is wrong with this on....why buy another pig in the poke
FIX this one
Cracked frames can/are repaired all the time by welders....fish plates/bracing ---support brackets etc

CW is not the place to evaluate or do repairs!

New set of leaf springs....upgrade all four positions to next higher rated spring pack
New U bolts and have welder beef up/add supports to spring hangers
*2x2 tubing crossways....hanger to opposite hanger

Then go camping.
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Old 06-23-2022, 07:10 PM   #5
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The vast majority of Jayco towables (and motorized for that matter) I’ve seen at RV shows have woefully low CCC. That tells me one area at least that they are cutting corners. Northpoints and Pinnacles with 1100 pounds ?!

If I might ask, what does your yellow sticker say you can carry?
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Old 06-23-2022, 07:16 PM   #6
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OP has a Jayco Eagle 317 RLOK
Jayco specs list 2260# CCC
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Old 06-23-2022, 10:10 PM   #7
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I see and hear about lots of broken springs and spring hangers on Lippert frames. Most frames can be repaired with "fish" plates or splicer plates at the damaged areas. If you get the frame repaired on one side, have the other side reinforced in the same areas.

Ken
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Old 06-24-2022, 04:26 AM   #8
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OP has a Jayco Eagle 317 RLOK
Jayco specs list 2260# CCC
Jayco specs are notoriously misleading. They don’t include options, of which the Jayco customer value package is considered one. However, that package is also mandatory (I’m serious). Add them all up and the sticker weight drops.

I’ve owned 4 Jayco motor homes and spend a lot of time on the Jayco Owners forum still. Weights are all over the place.
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Old 06-24-2022, 08:39 AM   #9
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Thanks everyone.


Not sure I'm even going to continue RVing at this point.
And I don't know if the Ins Co will agree to fix this one. Welder couldn't give estimate but he guessed it would be North of $15,000 with new, uprated axles, springs, and the work he would do.


Hell, the Ins Co just put a new roof on the trailer two weeks ago!!
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Old 06-24-2022, 01:23 PM   #10
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If the package is mandatory, wouldn’t that weight be calculated in the base weight?
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Old 06-24-2022, 04:01 PM   #11
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I am thinking I would take the money and run. I not keen on any kind of repair of this type. Once the frame is twisted I would want to run away from this 5th wheel.
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Old 06-24-2022, 07:00 PM   #12
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Find a shop that repairs/maintains/rebuilds heavy duty trailers. New axles and springs are $2000. at the high end. There labor seems excessive is a 4x4 and some straps enabled you to drive away.
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Old 06-24-2022, 09:09 PM   #13
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15K is rich. Very rich. He's got you by the short hairs it sounds like. But like someone said, 2K in parts MAX.
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Old 06-25-2022, 05:10 AM   #14
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If the package is mandatory, wouldn’t that weight be calculated in the base weight?
They play games w/ their weight numbers.

Take this for instance: http://https://www.jayco.com/rvs/fif...nnacle/36fbts/

40 Foot 5’er with 2900 pounds of CCC. But - that’s before the options. When you go to the build section, some packages are cleverly dropped in the ‘options’ area yet are considered ‘mandatory’. Jayco units with a lot of CCC are not nearly as common as Jayco units that have head scratching CCC.
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