lshake, Welcome to irv2.com and our extended RVing family.
Persistence sometimes does pay. Ask for an explanation of how the outside pane can be broken from something hitting it and leave the inside pane intact, while you are moving forward.
From reading the Highways magazine, they have a good track record of mediating this type dispute between owners and manufacturers. You might consider writing the column editor with your situation.
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2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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