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07-18-2017, 05:24 PM
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#1
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Junior Member
Join Date: Jul 2017
Posts: 1
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Step above RV steps
Just had installed by RV dealer. When we lower and want to be in camper. Door doesn't shut. Any ideas on what to do to fix this prob? Camper is level
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07-18-2017, 05:29 PM
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#2
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Senior Member
Join Date: May 2017
Location: Vancouver Wash
Posts: 7,227
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Mor ryde steps?
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07-19-2017, 02:29 PM
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#3
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Senior Member
Join Date: Mar 2014
Location: Michigans U.P.
Posts: 213
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No ideas here but definitely a trip back to the dealership. Something isn't right.
__________________
One dog. No cats. No kids. Just the 3 of us.
'21 CTD Ram 3500 SRW * Bypass oil filter * Amso
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07-19-2017, 02:37 PM
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#4
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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from WA State!
Yep, seems like they installed the steps wrong!
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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07-21-2017, 01:54 AM
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#5
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Junior Member
Holiday Rambler Owners Club
Join Date: Jul 2015
Posts: 29
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Mor ryde step above
We're looking at adding these too. I have to verify several dimensions first. See attached fit document from morryde. Couple of these could cause your problem.
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07-21-2017, 01:56 AM
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#6
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Junior Member
Holiday Rambler Owners Club
Join Date: Jul 2015
Posts: 29
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07-21-2017, 03:28 AM
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#7
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Junior Member
Holiday Rambler Owners Club
Join Date: Jul 2015
Posts: 29
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Had another thought too. Check to make sure when the steps are out the extension feet aren't out too far keeping the hinged plate across the threshold up. That could cause the door not to shut. I would have thought the dealer would have tested to make sure the door closes...
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07-21-2017, 09:27 AM
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#8
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Senior Member
Join Date: May 2017
Location: Vancouver Wash
Posts: 7,227
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It had to close or it's still be at dealers
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07-21-2017, 02:02 PM
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#9
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Member
KZ RV Club
Join Date: Mar 2017
Location: Andover, Ohio
Posts: 84
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Quote:
Originally Posted by cordms
Just had installed by RV dealer. When we lower and want to be in camper. Door doesn't shut. Any ideas on what to do to fix this prob? Camper is level
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I have these steps and they are wonderfully solid but they need to be adjusted correctly every time or the screen door will jamb or be hard to open.
It sounds like your steps are not adjusted correctly, either steps are not level or are too high causing the threshold plate to be to high. Every camp site will be different, so step adjustment will be slightly different.
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07-23-2017, 11:45 AM
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#10
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Senior Member
Join Date: May 2017
Location: Vancouver Wash
Posts: 7,227
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Just because of those type problems, and the fact you need to clean them off before storing, I went with the Torklift Revolutionary brand.......
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07-29-2017, 01:12 PM
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#11
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Senior Member
Join Date: Mar 2011
Posts: 221
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We have had no issues with ours. We adjust the legs on the bottom of the steps so they are level and all is good.
__________________
2017 Alpine 3301GR
2018 Ram 3500
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07-31-2017, 05:27 PM
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#12
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Senior Member
Join Date: Sep 2009
Location: Titusville
Posts: 249
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I installed mine. I had the same problem. I discovered I could not follow the directions. Instead I Had to make sure the new step skid plate and jam was alway up against the current 5th wheel door jam. After that my door closed very well.
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Tim & Paula - Titusville, Florida
2015 Jayco Pinnacle 36FTBS
2011 Chevy 3500 Duramax with Air Ride Hitch
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