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Old 05-23-2017, 07:36 PM   #1
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"Under bed supports won't lower"

I have a 2011 Palomino Saber and I lifted a platform under my mattress and it has a support on each side. The supports seem to be locked in the open position and I'm not sure how to get them to lower. Any advice would be appreciated!!
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Old 05-23-2017, 07:49 PM   #2
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The prop rods have gas pressure inside and are usually sized for the weight of the mattress that was supplied from the manufacturer , changing out the mattress for a lighter one can mean the props require a fair amount of additional weight to start them down .
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Old 05-23-2017, 08:00 PM   #3
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The prop rods have gas pressure inside and are usually sized for the weight of the mattress that was supplied from the manufacturer , changing out the mattress for a lighter one can mean the props require a fair amount of additional weight to start them down .
I'm not switching anything out, just checking out what was under it. The slide rails for this slide out are not exposed on the outside when extended, so I thought I maybe I could access them by raising the bed platform. Nope, they are enclosed in a metal structure, so I'm not sure how I'm supposed to lube them. Anyway, I'm afraid I'll snap the platform pushing down much harder on it. Maybe I should push from the top side where the supports attach instead of trying to pull it down?
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Old 05-23-2017, 08:59 PM   #4
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...Maybe I should push from the top side where the supports attach instead of trying to pull it down?
Try that first. While doing it, look carefully at the pivots where the supports connect to the platform. I've heard of those becoming overextended making the supports positioned so that they won't compress. Wish I could explain that better....
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Old 05-23-2017, 09:06 PM   #5
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"Under bed supports won't lower"

Make sure someone did not install locking supports. These require a slight push on the cover around the shaft to unlock.
In the image below the gas spring on the right (cvLS) is a locking version.
It is the round tube with the red part middle. That is the lock.
Click image for larger version

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Old 05-23-2017, 09:37 PM   #6
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No parts in the middle, so it looks like a regular support.
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Old 05-24-2017, 10:03 AM   #7
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After searching some other forums, I found the solution to my problem. Somebody else had removed their mattress and had the same problem until they put the mattress back on. I gave it a shot and the supports raised and lowered very easily when lifting or dropping the platform. Thanks a bunch for the advice guys! I do appreciate it.
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Old 05-24-2017, 11:20 AM   #8
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Glad you let us know you got the problem resolved.
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Old 05-24-2017, 11:24 AM   #9
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After searching some other forums, I found the solution to my problem. Somebody else had removed their mattress and had the same problem until they put the mattress back on. I gave it a shot and the supports raised and lowered very easily when lifting or dropping the platform. Thanks a bunch for the advice guys! I do appreciate it.
Ah yes, no mattress so full force of shocks can feel like a lot.
We recently switched from a memory foam (heavy weight) mattress to a sleep number(light weight). The gas springs now take a little more push to lower the bed.
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Old 05-29-2017, 10:28 AM   #10
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A problem for us as well with our foam mattress - you really have to push....
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