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08-06-2018, 05:55 PM
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#1
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Junior Member
Join Date: Jul 2018
Posts: 27
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2018 Ram 2500 HD 6.7 wrong owner's manual??
Hello,
Got our new 2500HD CC 6.7 last week and the owner's manual does not cover the 6.7 TD engine.
The packet containing the owner's manual, warranty info and Sirius radio info was still sealed in the original plastic wrap, but the manual inside covers 1500, 2500 and 3500 trucks with gasoline engines, but nothing at all about the 6.7 TD.
I looked thru the FCA Tech Authority web site and found that they do have a diesel supplement owner's manual for $37, but that manual was not included with my new truck.
Anyone else get a new Ram 6.7 without a diesel owner's manual?
I don't think I should have to pay for the correct owner's manual.
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08-06-2018, 07:15 PM
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#2
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Member
Join Date: May 2018
Posts: 54
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Well, I'm in same boat, almost. I've gotten no manuals. Been back into dealer 3x since purchase, which is an hour drive, and asked every time. Always with the "We'll order and have them shipped to you" response. No, you shouldn't have to pay for the supplement
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08-06-2018, 07:53 PM
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#3
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Senior Member
Ford Super Duty Owner
Join Date: Jan 2011
Location: Kitts Hill, OH
Posts: 2,252
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I'm not sure about dodge. maybe they do what ford does and there is a separate manual supplement just for diesel engines.
Ford has done this for decades.
I was on the Customer advisory board for Chrysler back in 2008. I remember the company saying they wanted to do away with printed owners manuals. and go to a CD format. To save Money,...of course.
__________________
(RVM#26) THE U-RV 94 F-700/24 foot U-haul box home built RV
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08-06-2018, 07:54 PM
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#4
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Senior Member
Damon Owners Club Freightliner Owners Club
Join Date: Mar 2006
Location: North East Texas
Posts: 4,946
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cant you download them to a pdf file like ford offers?
I have all my manual as a pdf...gives some light reading on raining nights 
__________________
USN Retired, Life time member of the DAV.
Enjoying the 2008 Damon Tuscany 4056, #3998 no your eyes are fine, there are really 6 slides
2022 F150 King Ranch or 2012 Edge toads
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08-06-2018, 07:58 PM
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#5
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Senior Member
Join Date: Jul 2011
Location: Lexington NC
Posts: 1,952
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Owners manual doesnt contain much anymore. Look on your U Connect. It has all the info on there.
Chad
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08-06-2018, 08:01 PM
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#6
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Senior Member
Outdoors RV Owners Club
Join Date: Dec 2014
Location: Nowhere, now here. Freedom!
Posts: 4,602
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Quote:
Originally Posted by amauri
I don't think I should have to pay for the correct owner's manual.
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No more than the device to store and read it on. Here we all are, using the internet, and ...
https://www.mopar.com/ramtrucks/en-u...rs-manual.html
__________________
ORV 19B Full Timer from '15 to '20, '14 Ram 2500 Diesel and a GSD. Vancouver, WA
de K7NOL 146.52Mhz Safety? (CLICK ME!)
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08-06-2018, 10:14 PM
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#7
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Junior Member
Join Date: Jul 2018
Posts: 27
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I downloaded and read both owner's manuals (including the diesel supplement) before I even bought the truck.
I can understand the cost saving move to an electronic pdf manuals, and in that case they should not provide any manual at all.
Giving me a manual that I can't use is dumb and very wasteful IMO.
I know how to use U Connect, but I want a hard copy I can keep in the glove box.
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08-06-2018, 10:26 PM
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#8
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Member
Join Date: May 2018
Posts: 54
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Do I have access, yes. Have it on the uconnect, on owners site, dl on my phone.... I'm just one of those guys. I'm supposed to get it, I want it. Haven't you ever been asked when trading in, you have both sets of keys and manuals?
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08-06-2018, 10:30 PM
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#9
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Senior Member
Join Date: Nov 2015
Posts: 26,848
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Quote:
Originally Posted by amauri
I downloaded and read both owner's manuals (including the diesel supplement) before I even bought the truck.
I can understand the cost saving move to an electronic pdf manuals, and in that case they should not provide any manual at all.
Giving me a manual that I can't use is dumb and very wasteful IMO.
I know how to use U Connect, but I want a hard copy I can keep in the glove box.
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Call the salesperson you dealt with when buying the truck and tell them you want a hard copy of diesel supplement. Starting tomorrow AM
Then call them again next AM and the next AM and the next AM etc
Sooner or later they will send one JUST stop you from calling
OR....download the pdf & print it out booklet form
__________________
I took my Medication today. HAVE YOU?
Dodge 3500 w/Tractor Motor
US NAVY---USS Decatur DDG-31
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08-07-2018, 12:01 AM
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#10
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Senior Member
Outdoors RV Owners Club
Join Date: Apr 2016
Location: Warman, SK
Posts: 790
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I have the manual in PDF. I will try to send it to you.
__________________
John & Linda
2023 Imagine 2970 RL
2019 Ram 3500 Bighorn 6.7L Cummins
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08-07-2018, 12:14 AM
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#11
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Senior Member
Outdoors RV Owners Club
Join Date: Apr 2016
Location: Warman, SK
Posts: 790
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Sorry missed the post that you already downloaded it.
__________________
John & Linda
2023 Imagine 2970 RL
2019 Ram 3500 Bighorn 6.7L Cummins
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08-07-2018, 06:18 AM
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#12
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Senior Member
Outdoors RV Owners Club
Join Date: Dec 2014
Location: Nowhere, now here. Freedom!
Posts: 4,602
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The OP has what they need, but not what they want. Interesting.
__________________
ORV 19B Full Timer from '15 to '20, '14 Ram 2500 Diesel and a GSD. Vancouver, WA
de K7NOL 146.52Mhz Safety? (CLICK ME!)
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08-07-2018, 07:52 AM
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#13
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Senior Member
Join Date: Dec 2012
Location: Oregon
Posts: 6,657
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My 2012 Ram 2500 CTD came with a DVD for the diesel maintenance part. Is Ram still doing the DVD thing in 18?
My 2018 6.4 just has a manual.
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08-07-2018, 09:40 AM
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#14
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Senior Member
Join Date: Aug 2015
Posts: 856
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me personally would be complaining to the salesman and dealer about not having the owners manual or the diesel supplement...not on a camping forum
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