Great Customer Service from Hopkins Corp

[noserider]

On my last trip, my remote for my Brake Buddy was not coming on to let me know the brake in the toad was working. I discovered the Brake Buddy was activating but the remote was not sending a signal. I opened up the units and could not see any wires damaged or loose. I checked for continuity on the alert harness and discovered there was none. I called Hopkins and told them my 18 year old unit was having alert issues. Without hesitation they sent me a new harness free of charge. Plugged it in tonight and working as it should. Nice to see a company providing great customer service to their customers. Thanks Hopkins Corp!

[TonyDi]

I had a similar "good customer service" with them also several years ago. No questions asked. They just sent me the replacement parts. They even Fed-Ex them to me as I was on the road.