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09-25-2020, 02:35 PM
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#1
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Junior Member
Join Date: Jan 2018
Location: Beaverton, MI
Posts: 24
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Power steps inconsistent going up and down
Mtrhome’s power step goes up or down inconsistently. Was told by camper world would need a new motor and controller for over 600.00 with labor. Any suggestions on a possible fix?
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09-25-2020, 02:50 PM
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#2
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Senior Member
Fleetwood Owners Club Spartan Chassis
Join Date: Oct 2019
Posts: 478
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First thing is to properly lubricate them. If you have not done this start with WD-40 which will clean the hinge points. Then use Kwik Lube, a product especially made for these stairs. Also, check the exposed wiring and pull the connections to the motor. Spray these with Deoxit to clean the plugs, then reattach. It is possible that you have an intermittent problem with the motor but before you let Camping World into you wallet try these things yourself. Check the files section for information/manual for Kwiki Stairs and follow the troubleshooting guide. None of this is complex. You could easily replace the motor yourself for a lot less than Camping World. YouTube is your friend.
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2004 American Eagle, 40L
Cummins 400 ISL, Spartan Chassis
2009 Honda Fit Sport
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09-27-2020, 03:23 PM
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#3
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Member
Forest River Owners Club
Join Date: Jul 2001
Location: Green Valley, AZ, USA
Posts: 65
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Look for a bad ground.
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Mike M.
Flagstaff 21 FBRS 2016 Jeep Grand Cherokee V6 Equal-I-Zer
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09-28-2020, 06:19 PM
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#4
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Senior Member
Damon Owners Club
Join Date: Apr 2020
Location: Clovis NM
Posts: 4,389
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OP didn't indicate which steps he has, so I'm guessing Kwikee. As said above, check the grounds, there are 2. Then check the connector, disconnect it and reconnect it, checking for corrosion. Then lube. Spray lithium grease is perfectly fine, the steps should be lubed every 30 days of operation. If it's still intermittent, Kwikee has an excellent troubleshooting guide. There's only 2 more parts, the motor and the controller. The troubleshooting guide will steer you towards the culprit.
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2006 Damon Daybreak 3276 35'with 5 Star Tuner. 3 200 Amp Lithium batteries and 2000 watt PSW inverter/charger. 2013 Elantra on a Master Tow dolly.
Retired USAF
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09-28-2020, 06:55 PM
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#5
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Senior Member
Join Date: Feb 2020
Location: NY State
Posts: 3,089
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Clean ground, lubrication, electrical cleaner on the connector, any number of resets...ours was the motor. Old motor worked find except when it didn't. It's the spare now. Tiffin service told me, "90% of the time, it's the motor," for whatever it's worth.
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John
1976 Southwind 28', '96 Winnie 34WK,
2006 Tiffin Allegro Bus 40QDP
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09-28-2020, 09:32 PM
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#6
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Senior Member
Join Date: Oct 2010
Posts: 1,460
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The steps and the wipers are the canary in a coal mine for low voltage. Check with a voltmeter over several days and loads.....
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09-28-2020, 10:32 PM
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#7
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Senior Member
Join Date: Aug 2014
Location: Fort Worth, TX
Posts: 242
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Mine started acting crazy recently and I replaced motor/gearbox and control module .Kwikee parts are reasonable online. I spent less than $200 for all.
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09-29-2020, 04:30 AM
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#8
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Senior Member
Winnebago Owners Club
Join Date: Aug 2019
Location: Meshoppen, PA
Posts: 2,008
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lube is good to do and my switch for door opeing was bad, replaced and no more mind of its own..
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09-29-2020, 06:48 AM
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#9
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Senior Member
Join Date: Mar 2016
Posts: 582
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Next time they do not operate (up or down) try flicking the sensor mounted inside the door frame (the sensor not the magnet) with your finger. If the steps immediate operate, replace the sensor.
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09-29-2020, 07:45 AM
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#10
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Senior Member
Join Date: Feb 2020
Location: North Georgia Mountains
Posts: 588
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It does sound like a loose electrical connection or a step controller that is going bad. If it was the motor I would expect it to be an issue that is more consistent, unless it is also a loose wiring connection between the controller and step motor. The step controller and motor should be just under the coach behind the steps and it should be fairly easy to unplug each electrical connector, clean the connector and reconnect. If the cleaning and reconnecting of the electrical connectors that attach to the step controller and motor do not resolve the problem, you can get the controller model number and order a new one from Amazon or E-trailer, a very easy replacement. Worst case scenario you end up also replacing the step motor if the above does not solve the issue but even the step motor replacement process is fairly simple.
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2007 Newmar Baystar; 3201; SumoSprings Front; Timbren Springs Rear; Safe-T-Plus; 2016 Fiat 500; Roadmaster Falcon 2;Demco SBS DUO Braking System;TST 507; Bilstein shocks; Garmin RV 785; Supersteer Rear Trac Bar, Thule Easyfold XT2,RVWhisper
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09-29-2020, 09:56 AM
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#11
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,771
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I have the Kwikee steps and mine were doing the same thing. Maybe this will give you some ideas.
https://www.irv2.com/forums/f115/ste...em-503464.html
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Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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09-29-2020, 03:19 PM
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#12
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Senior Member
Join Date: Feb 2020
Location: NY State
Posts: 3,089
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Quote:
Originally Posted by rffowler55
It does sound like a loose electrical connection or a step controller that is going bad. If it was the motor I would expect it to be an issue that is more consistent, unless it is also a loose wiring connection between the controller and step motor. The step controller and motor should be just under the coach behind the steps and it should be fairly easy to unplug each electrical connector, clean the connector and reconnect. If the cleaning and reconnecting of the electrical connectors that attach to the step controller and motor do not resolve the problem, you can get the controller model number and order a new one from Amazon or E-trailer, a very easy replacement. Worst case scenario you end up also replacing the step motor if the above does not solve the issue but even the step motor replacement process is fairly simple.
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I'm told the brushes wear on the motors. They get intermittent as a result, depending on where on the commutator the motor happens to stop. I have not taken our old one apart to see whether the brushes can be replaced, since everything is crimped together, so I don't know whether that was the problem, but the connections were all good and the new motor works fine.
This does not, of course, mean that the OP's problem is the motor.
__________________
John
1976 Southwind 28', '96 Winnie 34WK,
2006 Tiffin Allegro Bus 40QDP
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09-30-2020, 01:40 PM
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#13
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Junior Member
Join Date: Sep 2020
Posts: 1
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Another thing to try: On my MH the manufacturer had mounted the magnet part of the magnetic switch too high on the screen door. Sometimes it was close enough to react with the switch, sometimes not. I remounted magnet lower on door and now it works consistently. Also, on my old Class C I had to run a dedicated ground wire back to battery.
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