Originally Posted by 2buckeyes
Have a 2016 xlr thunderbolt 385. Ramp floor came away from the frame while in the deck position when my wife walked on it. Wondering if anyone has heard of this happening before and if we have any recourse on a 4 year old trailer? Ramp was just plywood and Styrofoam. Thanks
Yes, we have seen this issue on some toy haulers. Who is the manufacturer of the ramp doors? I guess it is a Lippert door. I am not saying this because of what happened but because of the construction used. It is subflooring and Styrofoam. They are 3 manufacturers of the ramps, that I know of, Lippert, Challenger and Morryde.
As far as leaving these things down in the rain, you should not do this. Some people I know who have a Lippert ramp have called and asked Lippert about leaving it out in the rain and Lippert replied was to store it during rainy times.
Did you check the caulking on the ramp door to make sure it was still good and sealed?
As far as any recourse, maybe Forest River will help in replacing it, probably not. You could try talking to the maker of the ramp door and see if they will help out. Some I know has had Lippert offer a replacement ramp but they had to pay for shipping to get it. But not a good chance.
Heartland switched from Lippert ramps to Challenger ramps, because of this issue, sometime in 2017. I am not sure what Forest River uses as a supplier.
If not you may find a replacement ramp at a RV surplus place, such as
or try Rainbow Variety (https://rainbowvarietystore.com/
I have seen replacement ramps at both of these places, we were in Goshen in June/July 2020 and they had some sitting there. We will be back in Goshen on October 26th until the end of the month for modifications to our rig, so send me a PM if you want.