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04-23-2016, 09:20 PM
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#1
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Junior Member
Join Date: Apr 2016
Posts: 3
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First time camping horror story. What needs to be done?
I hate that this is my first post on here because I had such high hopes for my family's first time taking out our travel trailer but here it goes. We purchased a 2014 TT last week and had our first chance to take it out for the weekend. (Can I preface this with the fact that we have been very disappointed and upset with the company we bought it from immediately following the purchase when we realized they misled us about a warranty, left for the day while leaving us still there because the service department didn't hook up our hitch properly until finally a salesmen found us a chain and cut it down to fit so we could get out of there (1.5 hours later, never fixed our items on the walk through, and lastly never put our electric cord back in our trailer so when we got home after the 2 hour drive we realized we had no way to hook it up).
Despite all of that, here is my biggest concern... We took it out last night and everything was going well and we were enjoying ourselves as a family. We didn't allow anyone to use the restroom in it other than to urinate because we weren't ready to deal with that yet so we went to the bath house when we needed to go#2. This morning my husband said he smelled urine and noticed a drip in the underbelly so he crawled under and felt around. He then discovered that it felt very heavy like it was filled with water so he got a 55 qt bucket and put it under and cut a hole near the leak. Urine and other liquids poured into the bucket filling it 1/3 of the way. The stench was so foul so he cut a bigger square to inspect in which it became apparent that the insulation was filled with liquid, feces, maggots, etc. (Mind you, this was not our waste, but the previous owners). He continued cutting the underbelly until he found where there was a crack in the black tank and their was literally feces oozing out around it. We were mortified and spent 3 hours cleaning and properly disposing of the remnants. We called where we got it from and just got back from the 4 hour round trip drive to take it to them to be fixed. I am so disgusted and livid but I don't know much about travel trailers to know what to expect as far as them fixing it. Is this Trailer even safe for us to use? How do we ensure that? Thanks!
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04-23-2016, 10:05 PM
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#2
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Senior Member
Tiffin Owners Club Workhorse Chassis Owner
Join Date: Oct 2009
Location: Warner Robins, GA
Posts: 2,613
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Since the sewage and other crap was leaking to the outside and not the inside it should be safe for you to use. Hopefully the company will replace all of the insulation and paneling underneath when they repair the black tank.
Good Luck,
Jon
__________________
Jon & Sue Francis (Retired U.S.A.F.)
Lil Girl-Rescued, Abby Rescued, Peaches Rescued
06 Allegro 35TSA Workhorse Chassis
2013 Chevy Spark Dinghy
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04-23-2016, 10:52 PM
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#3
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Senior Member
Join Date: Oct 2012
Posts: 1,115
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First time camping horror story. What needs to me done?
Sorry to hear you got off to such a rough start. It sounds like this condition may have existed for some time. My concern would be with what (if any) damage was done to the TT support frame in terms of rust/corrosion. Check the supports on which the tank is mounted and any within the wet area.
When it comes to RV's, many of us have purchased other people's sh!*, just not quite so literally. No way to go now but up, right?
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04-23-2016, 10:55 PM
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#4
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Senior Member
Monaco Owners Club Workhorse Chassis Owner
Join Date: Aug 2006
Location: MotherLoad foothills approx.60 m.s east of Sacramento
Posts: 1,281
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Trust me ...We have heard worse 1st outing stories. Don't despair, it will get better and over time the good memories will out weigh that stinky story. At some point it will become humorous...
__________________
Full time since Nov 2012 RVM#41 Gary and Marian Hill 2001 Monaco Dynasty Jack 38' 370 hp ....If it ain't broke I can still fix it.
Like putting shoes on an octopuss, so are the days of our lives....
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04-23-2016, 11:50 PM
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#5
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Senior Member
Join Date: May 2014
Posts: 1,368
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It can only get better form here right.
Good luck and never give up on your dreams.
DTW
__________________
Dan & Loretta, US Army Retired Aero Scout Pilot
2012 Fleetwood Providence 42P Class A/DP
Spartan Chassis, 8.9L Cummins 450HP
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04-24-2016, 06:54 AM
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#6
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Senior Member
Thor Owners Club Pond Piggies Club Outdoors RV Owners Club
Join Date: Jun 2000
Location: NE. Ohio USA
Posts: 5,974
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I'm going to assume it was a "used" trailer off a dealers lot. Unless there was a "written warranty" you signed before plunking down a deposit, it will fall on you. The sales person could have talked all he wanted about we'll fix this, we'll fix that, or your covered by the warranty... Let's just hope they step up to bat and fix the sewage issue.
I would have gotten a 30 or 90 day warranty ( bumper -2 - bumper) for a two year old unit because you most likely still paid good money for it.
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04-24-2016, 07:04 AM
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#7
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Senior Member
Join Date: Nov 2013
Posts: 334
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poo wipes off. remove all insulation or other material that could have soaked up the liquid... they make a million different cleaning products to disinfect the hard surfaces that have had contact. pick one use it, replace all insulation and other stuff, take it out the next weekend for a fun time.
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04-24-2016, 07:19 AM
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#8
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Senior Member
Join Date: Sep 2013
Posts: 596
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Everything is repairable, good luck. Being polite when you bring it back will get you more mileage with the dealer. Be prepared to be without the trailer for a month or more. Make sure they install a new tank not just patch it. On delivery, they should have leak checked all the plumbing. If they didn't , maybe they weren't aware of the defect. Didn't it smell foul near the trailer?
Have you seen the movie RV yet?
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04-24-2016, 07:25 AM
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#9
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Senior Member
Thor Owners Club Pond Piggies Club Outdoors RV Owners Club
Join Date: Jun 2000
Location: NE. Ohio USA
Posts: 5,974
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Quote:
Have you seen the movie RV yet?
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Your funny. Like putting salt on a wound.
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04-24-2016, 09:04 AM
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#10
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Senior Member
Join Date: Feb 2009
Location: Ca
Posts: 1,076
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RV's are expensive porta-potties that shouldn't leak. Sorry for your troubles, but most problems are fixable.
Hopefully your dealer is competent.
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04-24-2016, 10:31 AM
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#11
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Senior Member
Join Date: May 2015
Posts: 1,011
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As stated before all things are repairable and it hopefully will get done. It sounds as if you bought a used trailer. Don't blame it all on the people that you bought it from. Obviously those they traded it in or got rid of it. We're not being honest. Probably part of the reason why they traded it in. They may have hidden it clean it up a little bit so wouldn't be noticed. And stuck the people. Including you. I will say from the sound of it all things are repairable and I do hope the people you bought it from are really willing to work with you. I bought mine used through an RV dealer named Ralphs and they have stepped up and even gone out of their way for me. They get very high marks and my recommendation. Wish you the very very best and keep us posted on how this turns out... Dusty
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04-24-2016, 10:52 AM
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#12
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Senior Member
Join Date: Jun 2015
Location: Penticton BC
Posts: 203
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You all are far more understanding than me. I would be looking for full refund.
A close second would be full credit towards another unit.
__________________
99 Dutch Star Spartan 300 Cummins,Toad 06 Matrix
31 Model A , 2007 Road Glide, 56 Chevy Handyman station wagon (in Progress)
DW Suzie and Georgia Newfie,Cleo Mastiff
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04-24-2016, 11:21 AM
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#13
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Community Moderator
Newmar Owners Club
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 31,557
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Did you buy the trailer as is, or did the dealer give you any kind of warranty, 30-90 days? If you bought it as is, then I'm afraid you'll be on the hook to fix it.
__________________
Tony & Ruth........... FMCA#F416727
2016 London Aire 4519, Freightliner chassis, Cummins ISX, 2018 Jeep Wrangler Unlimited, Blue Ox Avail with AF1. TST 507 TPMS
No amount of money can buy you an extra second of time.
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04-24-2016, 12:38 PM
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#14
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Senior Member
Join Date: Sep 2013
Location: Waynesville Georgia
Posts: 1,307
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Can't wait to hear back from the OP, when it's back at the dealer !
__________________
[SIGPIC][/SIGPIC]Lovin Our Grey Wolf 26RL !! Jim & Pat
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