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Old 11-10-2009, 03:53 PM   #1
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Smile Flexsteel Customer Service

Our 2008 Monaco Diplomat came equipped with Flexsteel driver and passenger seats. During a recent trip, the weld broke holding the seat springs on the drivers seat to the seat frame. A call to customer service revealed we are at least 150 miles from the closest dealer. Flexsteel elected to manufacture a new seat for us and ship it to our home for me to install. They stand by there lifetime warranty and didn't want a local shop doing a repair. All this at no cost to me. Now that is customer service!!!!!! (Also a company that is proud of their product and stand by it!)
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Old 11-10-2009, 04:05 PM   #2
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Wow!!! Thanks Flexsteel.. Flexsteel: 5 Star rating

Flexsteel has an excellent reputation.. We see why
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