Community Forums

Vanslam · 05-15-2017, 07:49 PM

It always good to double check. I did the same but had the unlimited listed. Still made me feel good that I checked. So far I have used .18 GB of data on my Mobley. Not really a good use of unlimited data but its for my RV and I am only part time.

reubenray · 05-16-2017, 04:27 AM

I have been thinking about this even as much as I hate AT&T. From reading this thread the first hurdle is to actually find the device. Would looking at the local AT&T stores be the first option? Where would be the next option?

Also is this the same setup that Onstar has?

Sue46 · 05-16-2017, 05:28 AM

They are virtually impossible to find. Watch out for scammers!!!

This has been a popular item since about February and many people recognized it as a great deal.

stang37 · 05-16-2017, 06:58 AM

I went to three AT&T stores and none even knew about the unit. Tried to sell me something else. I also went to two Best Buy stores and none had the unit. The last Best Buy store I went to was in Mobile Al. They took the time to investigate the unit and they ordered a unit and had it shipped to my address. Took four days with very little hassle. Setting the unit up was through Connect car. I did have to get a new Sims card even though there was one in the unit. By the way I asked the Connect car person about going to the local AT&T store to get the Sims card and connected. Their comment was good luck 50/50 chance! They were correct. Everything completed by phone. I'm connected and happy!

bobbelcher · 05-16-2017, 07:09 AM

Quote:

Originally Posted by reubenray

I have been thinking about this even as much as I hate AT&T. From reading this thread the first hurdle is to actually find the device. Would looking at the local AT&T stores be the first option? Where would be the next option?

Also is this the same setup that Onstar has?

very difficult to find. Best buy had them until I decided to buy one. They had told me over the phone that they couldn't even look it up with the sku number I gave them off of their website. she said that sku doesn't exist. so we aren't selling them and dont plan to ever again.

I got mine from abc warehouse but it seems they sold out of them as well right after I got mine.

My advice is to just search for them and keep an eye on scammers. I posted a site a short while ago in this thread where I found someone online selling them but didn't know if it was a scam or not as i hadn't heard of the website before.

if you do get one, just call car connect. have them send you a new sim card (takes 3 days) they will set up your account and send you a new sim card. and then after you get the new sim call car connect back and they will get you set up in 5 mins. whatever you do, calling at&t customer service (as suggested to me by car connect once they got me set up) or going to an at&t store in hopes they will get you up and running that day is a big mistake. I spent 2.5 hours trying to get mine running the day I got it. finally just had to wait for the new sim to be sent to me. At&t customer service has zero knowledge on these things. car connect is very helpful. just deal with them directly.

timjet · 05-16-2017, 07:11 AM

Quote:

Originally Posted by stang37

.....By the way I asked the Connect car person about going to the local AT&T store to get the Sims card and connected. Their comment was good luck 50/50 chance! They were correct......

Amazing a company the size of AT&T can't get their stuff together. It took me 2 tries to get a land line disconnected over a 2 month period.

I hope you guys that went to the time and trouble of getting this up and running get to keep it awhile.

Vanslam · 05-16-2017, 09:15 AM

Quote:

Originally Posted by timjet

Amazing a company the size of AT&T can't get their stuff together. It took me 2 tries to get a land line disconnected over a 2 month period.

I hope you guys that went to the time and trouble of getting this up and running get to keep it awhile.

It took Sprint over 5 months to cancel my pay-as-you go mifi data device. Thats right pay-as-you go. If you use the service and don't pay you should have no service so I thought. I used the device for 2 weeks and thought I was good after paying the fee. Until I got a letter from them about going to collection. I called them then it took another 3 months before they got it right.

Vanslam · 05-16-2017, 09:20 AM

Since they are so hard to find, I would do all the searching from the comfort of your own home via the computer. Just found some on eBay for $299.99. Looks like supply and demand is taking over the price.

Memphisbobby · 05-16-2017, 09:24 AM

Also 289.00 on eBay from a guy named fairmarketprice.
Lol

cwk · 05-16-2017, 09:41 AM

If you look back through some of the older posts, I think I saw something about a new version of the Mobley in the works. So, is the current shortage just a temporary issue as old stock is depleted? And, new stock will not be introduced until all of the old stock is gone?

I don't know for certain. Anyone know anything more about this?

BTW, I purchased mine from abcwarehouse about a week ago for $99, and it is working fine so far.

But, I checked abcwarehouse this morning, searched for "mobley", and found nothing; not even a listing. Hmm... Not sure what is happening.

paz · 05-16-2017, 10:43 AM

Quote:

Originally Posted by cwk

If you look back through some of the older posts, I think I saw something about a new version of the Mobley in the works. So, is the current shortage just a temporary issue as old stock is depleted? And, new stock will not be introduced until all of the old stock is gone?

I don't know for certain. Anyone know anything more about this?...

I posted several days ago that I was told during an online chat that there was a new version in the works. She said they are waiting for the announcement from ZTE. I'm pretty sure the person I was chatting with was in a foreign country, so your guess is as good as mine as to the accuracy of those statements.

Save

BillJinOR · 05-16-2017, 02:03 PM

To my knowledge the "CONNECTED CAR DIVISION" in ATT ( it might help to ask or search for the right division) wireless handles all Onstar wifi connections ATT is the carrier behind onstar
This plan was originally just for the new onstar cars that have wifi built in in the last year or two. Actually a Chevrolet deal .. buy a car get a great rate on wifi

It was expanded or matched by ATT to those who didn't have a current onstar wifi capable car with the mobley. I seriously doubt att intended it to be used the way we are and will change things soon. Hopefully leaving the grandfathered group in [emoji106]

smiller · 05-16-2017, 03:17 PM

As I commented in another thread I can't find a Mobley anywhere, other than people trying to gouge $300-$400 for them on Ebay. I called AT&T and asked what value the offer was if only one type of equipment was allowed and that one device was unavailable, but of course they had no answer.

Maybe AT&T will react and allow some other hardware on the Car Connected Standalone plan before the deal expires, but considering how lethargic the large carriers are I wouldn't hold my breath.

coachmanrvr · 05-16-2017, 03:41 PM

Well I'm up and running!!! It was a pain in the rear to get it activated. I called the Connected Car number and they said it could not be activated over the phone. Period. I asked for a manager, same thing. They set up the account and gave me a phone number and said I had to physically take it into a store to activate. They kept asking me for the type of car and I said all I want to do is activate the Mobley.

Finally they figured out Connected Car actually was sending me a SIM for the device that I would then have to active. They ended up giving me a NEW number and a new SIM card and here I am.

Not easy, but I'm glad to have it up and running.