I just replaced my KVH TracVision SF sat dome with the KVH R4SL. The reason I upgraded is that with the SF dome, I was only able to view one bird at a time. With the R4SL, the dome will toggle between two birds. In my case, the 110 & 119 satellites.
The KVH dealer did a fine job of installing the dome and everything worked perfectly at his shop when he walked me through the operation of the new dome. However, one day later at home, the dome will not work properly. It will lock onto one bird but will not toggle between the two. After going over several troubleshooting steps with the installer, he told me that I will have to replace my receiver, which is a PVR805. He said the only receiver that is “certified” to work correctly with my dome is the 311, a non-PVR receiver.
I tried calling KVH to confirm this, but gave up after being on hold for more than 15 minutes at a non-toll free number. The documentation that came with the dome supports the installers recommendation of the 311.
I am beside myself. I love PVR’s and had I known that I would have to go back to a standard receiver, I would not have forked out the huge amount of $$ it cost me to upgrade.
Has anyone had any success with any other Dish PVR receiver with the KVH R4SL dome?
Craig