I left Verizon for T-Mobile

[mr. ed]

I’ve been a satisfied Verizon Wireless customer for many years. However, lately I’ve had trouble calling out during the early morning hours; then, after a while, everything returned to normal. Being handicapped, and needing phone service 24/7, I found that unsatisfactory.

I tried giving Verizon a chance to fix the issue, but it was never completed satisfactorily. I’m also not pleased that they have given over their stores to some company named TCC. They don’t provide service there, and when I asked about the possibility of buying a new phone, I was advised to go to Walmart or Best Buy, since it would cost less.

Well, that did it! I immediately drove to a T-Mobile store nearby and signed up for their service. As part of the deal, I was given a new Samsung Galaxy A14 5G smart phone, plus a $200 gift card. Now, I’m no fool. I realize their not going to lose any money. Anyhow, I’m very happy with the new phone, I get a stronger signal than Verizon in my apartment, and I can finally make calls without worrying if it’s going to work (I now see more bars in the signal strength meter than I ever did with Verizon).

The phone is a 2023 model, and will receive updates for at least the next 4 years (it’s already running Android 13). My previous phone was a Samsung J3, which was a number of years old but still worked pretty well even though the signal strength usually hovered around 1 or 2 bars.

So, I hope I made a good decision. Time will tell.

[dons2346]

We made the switch yesterday. Got the S23 and one of the flip phones at no cost, Already had the home internet box for 30 bucks a month and went back today and got another one to hook up at the house for security cameras, etc. also at 30 bucks a month. Lowered out monthly phone bill by 30 bucks too.

[TandW]

Applaud your move to T-Mobile! However, a newer phone would likely have brought you better Verizon connections.
Patiently awaiting T-Mobile's promise to move into my area as I desperately need an upgrade from this miserable Brightspeed DSL internet.

[harleyjt]

I’m going to make the same switch next month. Mainly to get unlimited data at a reasonable price. Plus some other perks TM offers such as free Netflix. And, I’ll even save 5 or 6 dollars a month.

[High Road Travelers]

I switched from Verizon to T-Mobile this past Christmas, and am so far a satisfied customer saving about $90 a month for phone and internet.
Thanks,

[mr. ed]

I'm glad to read the positive replies.



My new Samsung Galaxy A14 5g smartphone is awesome. Makes my previous, older smartphone look dumb (Samsung J3), although it has worked well for years. As I wrote in my post, I've become concerned about Verizon turning over their business to a 3rd party, I think that could create customer service issues in the future.

[Trapper2022]

I go to Yellowstone NP every summer for months. I’ll never switch to T- Mobil because they have zero coverage in the park. Changed to Verizon from ATT 12 years ago because they had the best in park coverage. I would change tomorrow if they had coverage in areas I frequent.

Safe travels

Enjoy the journey

[txcpl]

We have had T-Mobile for 3 years now, and find their service to be very good. Just this week, we signed up for their internet service, and find it to be good as well. We will also take the router along when we travel.

We all know that any 1 carrier does not cover the entire USA. So, we purchased a SIM card over the internet for ATT, and use it as a backup where T-Mobile does not cover. The SIM card costs us $25/month. Between the 2 carriers, we get service almost everywhere we travel.

[GypsyR]

My phone suddenly refused to accept a charge a 1000 miles from home with a family emergency situation. Knowing if a conserved my battery it would be easy to transfer my info to a new phone I hustled to the nearest Verizon. I wanted a Motorola, preferably, an they no longer sell decent HTC's. In the stores anyway. No. Apple and Samsung only. I don't care to own anything Apple and I swore off anything made by Samsung ever again a couple years back. Off to another store, in a mall. Nope, and the fella there was very less than helpful (Verizon is aware). Straight across the hall to Tmobile. Not my first choice in model, but they had Motorolas. Transferred my data in the nick of time and the next day my number had transferred.

Wife still had Verizon. We spent a few months comparing signal strength and now she's on Tmobile. Also we have unlimited data cheaper than the old Verizon plan to the tune of about $60 a month.

I bought into Verizon because they seemed to have better actual voice calling phone coverage than the others. Never minding the data. That no longer seems to be the case.

[Mr Sunshine]

Thanks for sharing this. I've been with Verizon since the 90’s, but every time I pay the monthly bill I think about other carriers. I like the idea of switching my spouse to T-Mobile as a test before taking the plunge with both.

[George Schweikle]

Did you guys who switched to T-Mobile get any benefit from their senior plans?

[Reprobate]

Every single person I know personally that has switched to T-Mobile has switched back as soon as they could, my son in AZ and friends in NM for example. I understand that there are locations that T-Mobile might get better reception than Verizon, but I am definitely not near any of those.
We have several friends we travel with who always switch to the new lowest carrier. They borrow our Verizon phones when theirs don't have service.
We have traveled all over and have always found Verizon to have the best service.
I don't understand the cost argument. We have 2 lines with unlimited everything, works in Canada and Mexico, and it is $92 a month. I think that is acceptable.

[theoldwizard]

I used Sprint for many years, starting with the infamous red Nokia ! Never an issue. But then, when I travel, it is the main roads and Interstates.

I assume T-Mobile over the towers that Sprint had and then changed the to their own "signal".

I am currently using Ting (MNVO) . They changed over to Verizon towers a couple of years ago.

[theoldwizard]

Originally Posted by Reprobate

We have 2 lines with unlimited everything, works in Canada and Mexico, and it is $92 a month. I think that is acceptable.

As mentioned, I have Ting. 2 lines. Unlimited talk and text. "Pay as you go" data (not cheap). Average bill, including taxes, is less than $30/month !