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Old 10-02-2015, 06:59 AM   #1
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Question about Dish pay as you go plan

I have not signed up for Dish yet, but was wondering if this would work. Sign up for the Dish Pay as you go plan. Get everything set up so it works, then let service expire or how ever that works then in a couple of months go to a campground and set up Dish and check if it will get signal then call and reactivate or will it not get a signal if not activated?

Thanks for any help.

Bill
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Old 10-02-2015, 07:22 AM   #2
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Your account has to be current in order to receive a signal. You can cancel the service or just don't pay the bill when it arrives. But you will have to pay a fee when you want it turned on again.

One interesting note: I originally had an introductory price of $19.99 a month for their 'Pro Pack'. The price jumped to about $38.00 after the one year intro price. So I attempted to cancel it via phone and they gave me the intro price for another year.
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Old 10-02-2015, 07:26 AM   #3
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You'll receive a signal without having a paid up account, but your channels will be just the Dish info stations. Plenty good enough to get your dish aimed and set.

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Old 10-02-2015, 07:33 AM   #4
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Good question, I do know this. My receiver was off for 2 weeks, in the trees no signal. When we moved I was able to get a signal, but no stations. I called Dish and my receiver had to be "hit" by them to refresh it.

It was a real hassle as DISH kept telling me my bill was not paid. I had to email them there own payment conformation. So if DISH was telling me my service was canceled, then I was able to get a signal and had the DISH info stations.
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Old 10-02-2015, 08:57 AM   #5
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Quote:
Originally Posted by Rex2010 View Post
I have not signed up for Dish yet, but was wondering if this would work. Sign up for the Dish Pay as you go plan. Get everything set up so it works, then let service expire or how ever that works then in a couple of months go to a campground and set up Dish and check if it will get signal then call and reactivate or will it not get a signal if not activated?

Thanks for any help.

Bill

I use Pay as you Go regularly. When I'm done using it for a while, I call and CANCEL (not anything else such as pause, which they charge you $5/month). Whatever balance is on my account, they retain as a credit. When I'm ready to restart, I call and have to pay the difference from my credit to what the cost is for one month. There is no additional charge to restart, other that what I mentioned. prepaid
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Old 10-02-2015, 10:33 AM   #6
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Quote:
Originally Posted by gman69 View Post
I use Pay as you Go regularly. When I'm done using it for a while, I call and CANCEL (not anything else such as pause, which they charge you $5/month). Whatever balance is on my account, they retain as a credit. When I'm ready to restart, I call and have to pay the difference from my credit to what the cost is for one month. There is no additional charge to restart, other that what I mentioned. prepaid
Gman,

I'm curious what number you called. When I cancelled and ask for a credit they told me that pay as you go got no credit. They also told me that I need not call again - just don't pay the bill. Seems like a couple methods of operation here.

Thanks
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Old 10-03-2015, 08:21 AM   #7
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OP here
Thank you all for the responses. Looks like the pay as you go will work as I would like to be able to check for a signal before activating if I am parked in the trees.
Bill
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Old 10-03-2015, 08:30 AM   #8
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Gman,

I'm curious what number you called. When I cancelled and ask for a credit they told me that pay as you go got no credit. They also told me that I need not call again - just don't pay the bill. Seems like a couple methods of operation here.

Thanks
most of the time when you call and try to talk specifics with a service rep about Pay as you Go, they are clueless. it is really frustrating to say the least. I call the normal number 1-800-333-3474 and go thru the phone tree. I don't ask specifics anymore about the program as they are not normally helpful. I just cancel and tell them that I am not using their service now. I don't discuss with them the remaining balance. whenever I call to re-start, the remaining balance is always there. I've never lost the credit/balance.
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Old 10-03-2015, 08:47 AM   #9
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I have found that the chat system with dish works quite well. I can show up at CG and hit satellite and due to inactivity I need the activate signal sent. I link up on their chat line with NO waiting and they send the signal. Boom fixed. I have my own receiver in our coach that cost 10 bucks a month added to home service.
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Old 10-03-2015, 01:13 PM   #10
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Hi Bill,

If it helps, you can point your dish and know whether or not you can "see" the satellite without any service at all. If you are using the "crudest" of equipment (signal meter, compass, etc...) you will see the satellite via the meter (but cannot verify that you are pointed at the correct satellite. If you are using something more advanced and have the Dish receiver, you can go to the "Point Dish" menu and it will tell you the name of the satellite you are pointed at and the signal strength.

As others have said, I get the "Dish 101" info station even when my account is not "active".
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Old 10-03-2015, 01:51 PM   #11
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We have used the Dish Pay as you go service for 5 or 6 years now, works great. We are still working so we only take weekend trips mixed with longer trips for vacation. If we are only going for the weekend we sign in to our acct. online, pay up the month of service (less any credit we have remaining) and within a minute or two everything is up. Sometime we have to call, or go online, and have a "hit" sent to our receiver to reauthorize if it has been several weeks or so. Then Sunday evening call Dish and cancel the service. The next time we use it we only have to pay a few dollars for the 2 days we used it to bring it back up to the full month prepaid.

When you call to cancel the first person you speak to will always ask you to put it on pause, refuse, tell them you want to cancel. They will then transfer you to an "Account Specialist". When the Account Specialist is on the line I immediately tell them I am not interested in pausing the account, it is a pay as you go for a RV and I want you to hold the credit on my account until I turn it back on. There are no charges to turn off or turn on the service, if anyone tells you that ask for someone familiar with pay as you go accounts. You own the equipment so nothing to return.

A word of caution from our experience, don't let them talk you into a "Pause", they will usually offer to waive the $5 per month charge, tell them no, you want to cancel the service. We have tried the pause scenario several times and it was a nightmare, their system seems to convert the billing cycle to regular status and they want the balance of the current month plus the next month paid to turn it back on, took an hour with different supervisors to straighten out. Always use the work Cancel, not pause and not put it on hold............Cancel!

You also don't have to let it run the full month that was paid in advance, when you are not going to use it for a week or two, cancel and restart when you need it again. You only pay for the days you are using the system. We didn't figure that out for a year or two in the beginning, lol.

As stated before, you can lock onto the satellites with an inactive account, you will get the Dish channel but the others will show "programming not authorized" until you activate your account.

Hope that helps..............
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Old 10-03-2015, 06:01 PM   #12
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Quote:
Originally Posted by Mickey Mouse View Post
We have used the Dish Pay as you go service for 5 or 6 years now, works great. We are still working so we only take weekend trips mixed with longer trips for vacation. If we are only going for the weekend we sign in to our acct. online, pay up the month of service (less any credit we have remaining) and within a minute or two everything is up. Sometime we have to call, or go online, and have a "hit" sent to our receiver to reauthorize if it has been several weeks or so. Then Sunday evening call Dish and cancel the service. The next time we use it we only have to pay a few dollars for the 2 days we used it to bring it back up to the full month prepaid.

When you call to cancel the first person you speak to will always ask you to put it on pause, refuse, tell them you want to cancel. They will then transfer you to an "Account Specialist". When the Account Specialist is on the line I immediately tell them I am not interested in pausing the account, it is a pay as you go for a RV and I want you to hold the credit on my account until I turn it back on. There are no charges to turn off or turn on the service, if anyone tells you that ask for someone familiar with pay as you go accounts. You own the equipment so nothing to return.

A word of caution from our experience, don't let them talk you into a "Pause", they will usually offer to waive the $5 per month charge, tell them no, you want to cancel the service. We have tried the pause scenario several times and it was a nightmare, their system seems to convert the billing cycle to regular status and they want the balance of the current month plus the next month paid to turn it back on, took an hour with different supervisors to straighten out. Always use the work Cancel, not pause and not put it on hold............Cancel!

You also don't have to let it run the full month that was paid in advance, when you are not going to use it for a week or two, cancel and restart when you need it again. You only pay for the days you are using the system. We didn't figure that out for a year or two in the beginning, lol.

As stated before, you can lock onto the satellites with an inactive account, you will get the Dish channel but the others will show "programming not authorized" until you activate your account.

Hope that helps..............

Yes, exactly. The only thing I can add is that we left a small credit balance unused for more than 4 months and they closed our account and confiscated the credit balance. We got it back and more with a phone call. So, now, I just keep an eye on the account online.
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Old 10-04-2015, 11:13 AM   #13
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Quote:
Originally Posted by gman69 View Post
most of the time when you call and try to talk specifics with a service rep about Pay as you Go, they are clueless. it is really frustrating to say the least. I call the normal number 1-800-333-3474 and go thru the phone tree. I don't ask specifics anymore about the program as they are not normally helpful. I just cancel and tell them that I am not using their service now. I don't discuss with them the remaining balance. whenever I call to re-start, the remaining balance is always there. I've never lost the credit/balance.
We are about to go out again for about three weeks so I will give it a try when I return. I will be more forceful this time, but the rep I talked to was adamant that there are no credits for unused portions of the month on Pay as You Go.

Thanks all for the info.
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Old 10-04-2015, 05:57 PM   #14
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We are about to go out again for about three weeks so I will give it a try when I return. I will be more forceful this time, but the rep I talked to was adamant that there are no credits for unused portions of the month on Pay as You Go.

Thanks all for the info.

Don't ask for a credit, simply tell them you are " canceling" your service as of whatever date. You'll get your credit.
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