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Old 07-21-2015, 09:37 PM   #1
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Location: Safety Harbor Florida
Posts: 273
Rand McNally Dock Error getting updates

When trying to update my RVND 7735 using the Dock program, I get the following screen after it did a comparison to see what files needed updating.

Click image for larger version

Name:	Dock1.JPG
Views:	67
Size:	47.2 KB
ID:	100796

After a minute or so, I then get this screen saying that it could not connect to the server.

Click image for larger version

Name:	Dock2.JPG
Views:	57
Size:	45.3 KB
ID:	100797

Does anyone have an idea of what is going on? Is their server down? Or do I have another issue?


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Old 07-21-2015, 10:49 PM   #2
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I just connected mine and everything is working normally. An update is downloading now. I had that happen once, phoned tech support and was told to uninstall, then download and install the latest Dock version.
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA." My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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