Community Forums

cavie · 10-18-2019, 12:59 PM

Quote:

Originally Posted by wagonmaster2

Both calls I have made to the Moving Service section keeps telling my that my Trav'ler SK-SWM3 is outdated, and I need a repairman to come. Winegard e-mailed me that my Trav'ler is the current model and will work on everything. Almost 4 hrs on the phone over 6 days and I'm still getting nowhere. AT&T must have hired every non-English speaking nitwit in the country.

Demand to speak to an English as first language person. They must oblige.

cwit · 10-18-2019, 03:52 PM

Not any more we have tried that and I was told they don’t transfer any more.

lwmcguire · 10-18-2019, 04:00 PM

You have to have a separate account for each location for local Channels

Or change your billing address

The extra plan works well for me and is a lot less than Dish but I only have local Channels in one location which is the billing address

I have all the other 300 or so plus networks in the other three locations on being the Coach

Dish couldn't even get to within 50% of my monthly bill so staying with DirecTV for now

I have all UHD TVs and the picture quality is great but it should be with Dish as well

nathaniel · 10-19-2019, 05:09 AM

Hove you tried going into the dish setup and putting the new zip code in the receiver. There are instructions for moving and DIY setup for new locations
I put in the ne zip and no issue with local channels

hardy1000 · 10-19-2019, 05:12 AM

Quote:

Originally Posted by MnP

Yes, I have solved the DIRECTV service address change puzzle. After 20 years of DIRECTV and one year of AT&T hassle. I switched to DISH. No more hassles!!

Me too now Dish customer

TXTiger · 10-19-2019, 07:04 AM

Quote:

Originally Posted by nathaniel

Hove you tried going into the dish setup and putting the new zip code in the receiver. There are instructions for moving and DIY setup for new locations
I put in the ne zip and no issue with local channels

Could you explain how to do that. I am tired of trying to call them on the phone.

cavie · 10-19-2019, 07:14 AM

Quote:

Originally Posted by nathaniel

Hove you tried going into the dish setup and putting the new zip code in the receiver. There are instructions for moving and DIY setup for new locations
I put in the ne zip and no issue with local channels

are you talking about Dish or DTV. DTV stopped that option 4 years ago. I used to do it that way. ATT stopped it.

Tom and Dee · 10-19-2019, 08:29 AM

We switched a week ago from summer to winter location and it took less then 10 minutes.

wagonmaster2 · 10-19-2019, 06:17 PM

Quote:

Originally Posted by Tom and Dee

We switched a week ago from summer to winter location and it took less then 10 minutes.

Can you explain that procedure. I spent a couple hrs over 3 days getting the service address changed, then another 3 days trying to get the local channels.

Today finally got someone in Tech Support who seemed to know what she was talking about and walked me through Menu, Settings, Satellite Repeat Setup, then getting to Dish Pointing to change the zip code. Had to do it on both receivers but it worked.

nathaniel · 10-21-2019, 12:56 PM

Dish Pointing to change the zip code. Had to do it on both receivers but it worked

Yes that's what I do each destination and with direct TV not sure why it was said that it cannot be done that way for the last 4 years with AT&T?

skypilot_1 · 10-22-2019, 07:06 AM

Changing the zip code on rec when at a new location for pointing Sat antenna having DTV changing your Sat Spot Beam (read service address) to get area locals are two entirely different procedures.