I started a chat with their customer service rep and got no where. I wanted to discuss which receivers would work best for me. Because the RV has wheels....he wouldn't help me
Live Assistance 4/3/15, 8:49 PM

Marvin Jay (ID: JH5): Hi, my name is Marvin Jay (ID: JH5). How may I help you?
Marvin Jay (ID: JH5): Thank you for choosing DISH, home of the Hopper. My name is Marvin. Are you chatting to set up TV service today?
Katie Van Lennep: I just bought an RV with 4 tv's and want to add a satellite dish and receivers
Marvin Jay (ID: JH5): Does your residence stay at this address all the time?
Katie Van Lennep: no, it's an RV. I do not have dish at home.
Marvin Jay (ID: JH5): I do apologize we cannot setup the system in your RV, however we can
do it in your house.
Marvin Jay (ID: JH5): Would that be okay?
Katie Van Lennep: no. I want advice on which equipment I need for the 4 tv's
Marvin Jay (ID: JH5): I do apologized my specialty is residential account.
Katie Van Lennep: Why do you have a page for outdoor TV if you cannot help me
Marvin Jay (ID: JH5): We can do setup for RV if it's stationary.
Katie Van Lennep: It's stationary when I'm watching tv.....
Marvin Jay (ID: JH5): I understand that, however I cannot do setup. Hope you understand.
Katie Van Lennep: No i don't understand.
Katie Van Lennep: You have a whole portion of the web site for outdoor TV. It show a
motorhome on the page......
Marvin Jay (ID: JH5): We can do that if your RV has no wheels.
Katie Van Lennep: Are you pranking me?
Marvin Jay (ID: JH5): I just comply with our company rules.
Katie Van Lennep: Really. Have you seen the Dish web site?
Katie Van Lennep: It shows a motorhome driving down the road. It has wheels.
Katie Van Lennep: Do you know about the tailgater dish?
Marvin Jay (ID: JH5): Yes.
Katie Van Lennep: Great. So what do I need to set up 4 tv's. I will be using a wine guard
traveler dish.
Marvin Jay (ID: JH5): Let me put this way.
Marvin Jay (ID: JH5): Let me set you up the service in your residential area. I will set you up
with 211 receiver so that you can bring it on your RV.
Marvin Jay (ID: JH5): Sounds great?
Katie Van Lennep: I only want service for the RV.
Marvin Jay (ID: JH5): That's the possible way we can do, We cannot setup for a moving RV. Katie Van Lennep: It won't be moving when we use the TV. It will be stationary, almost as if it
had no wheels. Why is this so difficult?
Marvin Jay (ID: JH5): I understand, However there is a possibility that your RV can move.
Please understand,
Katie Van Lennep: Yes, that is what they do. You move them from place to place. Dish has all of the satellite dishes on the web site- for RV's- the dish mounts to the roof.....
Katie Van Lennep: Have you heard of the "pay as you go" account for outdoor TV?
Marvin Jay (ID: JH5): Yes, you need to purchased the box first and let the installer pre-wired it on your RV before we can activate it.,
Katie Van Lennep: That is why I am chating with you...to try to determine which types of boxes I will need for 4 tv's
Marvin Jay (ID: JH5): The reason why we cannot setup is just because your RV is moving. Marvin Jay (ID: JH5): Please understand.
Katie Van Lennep: It's not moving!