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10-16-2020, 10:06 AM
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#1
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Senior Member
Join Date: Jul 2016
Location: Paso Robles, CA
Posts: 221
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Winegard RoadtripT4 in motion dome problem
We have a 2017 Newmar Baystar that we bought used. It came equipped with the in-motion Roadtrip T4 on top. It was setup for Direct and I changed the switches to Dish. Now the problem. I’m on the road in Iowa and want to watch MLB playoff games so I subscribed to the limited channel program that included Fox, FS1, ESPN and TBS. The problem is those specific channels are missing. Called Dish and worked with 4 techs doing all the reset solutions but to no avail. I can pull in 110, 119 and 129, but am missing a whole bunch of channels. They finally told me I need to call an independent rv tech. Well, I found out they charge $125/hr and most likely he said it may take 2 hrs and may end up selling me a Roadtrip antennae. The previous owner had no problem getting all satellites and channels with Direct, but Dish offers a better rv deal.
Any ideas?
__________________
John & Vickie Tooley
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10-16-2020, 03:00 PM
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#2
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Senior Member
Join Date: Nov 2008
Posts: 3,645
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Have you ever had this antenna working correctly and receiving all the channels?
__________________
2024 KZ Durango Gold
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10-17-2020, 08:00 AM
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#3
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Senior Member
Join Date: Jul 2016
Location: Paso Robles, CA
Posts: 221
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Quote:
Originally Posted by lllkrob
Have you ever had this antenna working correctly and receiving all the channels?
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The original owner had the antenna switched for his Direct TV and got all the channels.
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John & Vickie Tooley
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10-17-2020, 09:35 AM
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#4
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Senior Member
Join Date: Nov 2008
Posts: 3,645
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I didn't ask that, have YOU ever had the antenna working and receiving all the channels with DISH network? Or is this the first time YOU are trying to get it to work? What model receiver are you trying to use, and has it been updated to the latest firmware?
__________________
2024 KZ Durango Gold
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10-18-2020, 09:29 PM
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#5
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Senior Member
Join Date: Jul 2016
Location: Paso Robles, CA
Posts: 221
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This is the first time that I have used this antenna. It is a model RT2035T. I have not attempted to update any firmware on it.
__________________
John & Vickie Tooley
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10-18-2020, 10:07 PM
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#6
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Senior Member
Join Date: Sep 2006
Posts: 187
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The antenna can only “see” one satellite at a time. Are you sure the antenna is pointing to the correct satellite for the channels you want to watch.
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10-19-2020, 09:40 AM
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#7
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Senior Member
Join Date: Nov 2008
Posts: 3,645
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If you are using a Wally receiver try this:
Remove the coax from the "SAT IN" connection on the Wally
Running Check Switch
The Diagnostics screen allows you to test your installation using a Check Switch test, the results of which are often
helpful when you call the DISH Customer Service Center.
WARNING: Do not run a Check Switch test unless directed to do so by a DISH Customer Service representative,
authorized technician, or one of the troubleshooting steps in this chapter. Running the Check Switch test while your
satellite dish is having signal issues can result in incorrect satellite receiver settings and cause you to lose channels.
1
Double-press (the home symbol)
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Select Settings, then Diagnostics.
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On the Diagnostics screen that displays, select Dish from the list on the left.
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On the right, select Test Installation. A popup displays your Check Switch Status.
When finished, you can use the information on the screen to diagnose your satellite signal. The bar at the bottom
5
of the screen indicates the signal strength as follows:
• Green – A good signal
• Yellow – A marginal signal
• Red – A weak, unacceptable signal that may be from the wrong satellite transponder or orbital location
Run the "Check Switch" till it says it cannot find any satellites, select yes to save.
Reconnect the coax to the "SAT IN" connection on the Wally and turn the receiver on and the antenna on and let the Wally reload it's settings.
You should now have all three sats marked "green" with a SW?? switch installed.
Now check your channels.
__________________
2024 KZ Durango Gold
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10-19-2020, 12:18 PM
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#8
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Senior Member
Commercial Member
Join Date: Oct 2009
Posts: 243
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Hi JV2LY,
The info lllkrob posted is on the right track, but there are some nuances for how to get SW64 installed on your Wally with the RoadTrip T4.
Please refer to the following link, it's a extended set of instructions I wrote a few years ago that goes more in-depth on what the procedure to help get you everything up and running: https://www.irv2.com/forums/f53/prob...ml#post4270326
A few things to note - if you are using multiple receivers, you must complete this procedure one at a time, with each receiver hooked up to the primary coax from the T4. The base ports are labeled - typically the coax that goes to the front of your RV will be primary, but if you are having issues getting SW64 to install, it may be worth verifying this.
Hopefully this helps - our technicians are always available for help as well by calling 800-788-4417 or emailing help@winegard.com. Alternatively, please feel free to reply to this post or send me a private message as well.
Best of luck!
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