I thought I'd follow up on this thread I started. After thoroughly convincing myself that something wasn't installed correctly I contacted the Forest River warranty department by email. Based on my observations they suggested I return the trailer to the factory. They arranged transport about a week later. They kept it for about 3 weeks. Got a call last week saying it was done and asking when/where to have it delivered. It arrived yesterday, problem solved. They added a 3rd roof vent, this one connected directly to the grey tank. I ran a bucket of water down the drain and it flowed just fine, no backup!!! Also, the shop floor paperwork indicates they fixed a few other things they identified that I didn't realize were problems.
I am impressed by their customer service. I was expecting to have to haul it to the dealer to get warranty work done (~150 miles away). By having them arrange (and pay for) transport, that took the hassle out of it for me. I hear a lot of complaints about dealing with various manufactures to get warranty claims filled. In this case I had a positive experience with Forest River that I thought I would share.
Thanks everyone for your input.
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Chris
2018 Puma 32RBFQ
2016 Chevrolet Silverado 2500HD
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