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Old 05-21-2014, 10:02 AM   #15
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Who's your insurance, Ken? On an claims we've had, I've gotten a check from the adjuster on the spot, once they've gone over & estimated the damages.

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Old 05-21-2014, 10:09 AM   #16
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National Interstate.

Hmmm...that makes me think they are not so good, hearing your experience.

Well, to be fair, I just looked at my post and it was last Friday the adjuster was out. Maybe I'm a little impatient.

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Old 05-21-2014, 10:17 AM   #17
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Don't let them drag their feet. If you don't hear come this Friday, I'd be giving them a call.

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Old 05-21-2014, 10:24 AM   #18
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I just sent the claims guy an email asking about the status of the repair estimate.

I should have got the guy's number that came out to do the damage assessment.

Believe you me, I'm more the squeeky wheel kind of guy.

Thanks Lori!

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Old 05-21-2014, 11:47 AM   #19
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Hope all goes well as I have said need any thing call the wait time is wrong I got a check on the spot with progressive less $250 deductible
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Old 05-21-2014, 01:12 PM   #20
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I read somewhere National Interstate is losing money so they must by trying to save it anywhere possible.

I've not had an insurance claim in several years, but was paid for the damage within 7 days of the report of the loss, actually, within 3 business days I had a check in the mail. That was Allstate on a homeowner's policy claim back in 2010.

Never had a carrier take this long to do anything before.
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Old 05-22-2014, 10:44 AM   #21
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I made a voice call to my adjuster this morning at 08:30 and followed up with an email at 10:00 to call.

Just received an email back that he was waiting for 'final approval' on the claim and will be calling me this afternoon.

I asked him last week, and at least twice again since then to send me a copy of the damage estimate. I again asked him to send it to me responding to his email.

I don't like delayed or protracted wait times to hear back from someone no matter what the situation. He can call and discuss the settlement all he wants this afternoon, but I WILL have a copy of the damage estimate first!

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Old 05-22-2014, 11:46 AM   #22
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Keep on him
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Old 05-22-2014, 04:35 PM   #23
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I have it now. Am talking to CW and Blue Moon. If CW had more responsive return phone call time, I'd only be talking to them....
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Old 05-26-2014, 09:40 AM   #24
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Originally Posted by Lincolnboy2 View Post
I made a voice call to my adjuster this morning at 08:30 and followed up with an email at 10:00 to call.

Just received an email back that he was waiting for 'final approval' on the claim and will be calling me this afternoon.

I asked him last week, and at least twice again since then to send me a copy of the damage estimate. I again asked him to send it to me responding to his email.

I don't like delayed or protracted wait times to hear back from someone no matter what the situation. He can call and discuss the settlement all he wants this afternoon, but I WILL have a copy of the damage estimate first!

Grumble
It is always best to try to resolve claims issues directly with your insurance company. But ... Your state insurance department can help you resolve any claims dispute, especially when insurance companies appear to be dragging their feet. Insurers are required in all states to resolve claims within "X" number of days (time differs by jurisdiction).

Contact the Consumer Division at the Kansas Insurance Department by calling 785-296-7829 or 800-432-2484. Here's more information about filing a complaint: http://www.ksinsurance.org/consumers/complaint.htm
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Old 05-26-2014, 07:01 PM   #25
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kent is good i did temporary repairs he has the money now
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Old 05-27-2014, 09:36 AM   #26
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I don't have any money, but I think they sent a check in the mail but it's not enough. Camping World is dealing with the carrier directly for the repair costs. I'll be taking the coach to CW on Saturday to leave it. I hate leaving it there. :(
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Old 05-27-2014, 09:58 AM   #27
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Anyone know of a good authorized service center in the DFW area?
. I see you have a date with CW, but just thought I would say United RV in FW has done good work for me ...but theirs is not a great neighborhood to leave an RV in for an extended period.

On electric awnings, all are not automatic. Our first was damaged by wind ...arms only. We replaced the arms with a newer style using the original roller and fabric. The design is different and does not allow the use of "de-flappers" like the original did, but the arms on the new one will almost completely fold up in strong winds with no damage if we are careless in leaving it out. Setting slope to shed rain is not a problem, and we have hung lights, etc on the roller tube.
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Old 05-27-2014, 10:05 AM   #28
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Thanks Paul. The only good thing about leaving it is it will be inside during the repair.

I have not dealt with United RV, I know they are an excellent shop though.

I have had several experiences with Camping World in Fort Worth all of them positive so that's why I'm dealing with them. Also, I have a very close friend way up the corporate ladder in Denver that knows Mr. Lemonis and can come in on my behalf if necessary.

I am still debating on whether or not to install the Dometic 9100.

I know one thing, if it does get installed, it won't be out when there isn't anyone out with it.

Lesson learned. Manual or automatic. Don't leave it out. Period. :(
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