Sounds like it is time to reach out to Paul. You can contact Paul (AZPETE) at email@example.com
or call him at 602-549-3638. He is a Commercial Member, works for HWH and has posted that his phone is always on, and if not answered, leave a message. There is no charge for his service.
He has helped many others on this forum, including me and I am sure he can help you.