HWH Drop Down Jack / Broken Actuator Cable
HWH has sent me a replacement actuator cable for my drop down jack. What appeared to be a straight-forward swap is not. After feeding the metal tip through the hole in front of the jack, due to its length the metal tip does not clear the actuator assembly. Do I need to further disassemble the jack in order to route the tip over the actuator or am I missing something easy?
I've sent in inquiry to HWH via email and their web site. No response. I've called them and they have no one available to help as they are weeks behind.
Thanks in advance.