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Old 03-02-2021, 07:38 AM   #1
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HWH Leveling Jack Drivers Side will not Retract

I have a 2001 Winnebago Adventurer with HWH Leveling Jacks 325 Series. They worked great about a month ago when I last used them. Now the drivers side will go down great and lift, however they will not retract. I have been told by different people different causes from the control box to the actual Jack Cylinders. They solenoids seem to work they get hot. The system has great pressure, when I had to relieve the pressure to get the jacks down. Any ideas as to what I need to do? Getting ready to leave in a week and a half and would like them to work properly. Thanks Kevin
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Old 03-02-2021, 10:10 AM   #2
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I’m at HWH now - I’ll find the right person to ask and pass long your question - should have an answer today. I’m assuming you found your valves? If so are they cam release or the nut release type?
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Old 03-02-2021, 01:55 PM   #3
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They use Boeshield to lube the jacks but if you are manually releasing the solenoid to retract the jack, then the solenoid is your problem.

Second pic is my campsite for the week at HWH
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Old 03-03-2021, 04:35 AM   #4
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You should not leave the system in "Store" mode for more than a couple minutes because the solenoids are being held "on" and, as you noticed, they get hot and could damage the windings. Spray the rams with WD40, wipe off and then try the "store" process again. I have a shovel ready to help the lazy ones. If you have the old style springs (not tapered at the ends), then it's time to replace them.
I am hoping to stop by the HWH factory this spring and get all my jacks rebuilt - they say it takes one day and you can stay in their parking lot where they have full hook ups.
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Old 03-03-2021, 02:18 PM   #5
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Contact Paul at AZPETE on the Irv2 forum. He works for HWH and can answer your questions. His email is pfmaddox@att.net and his phone number is 602-549-3638. He is a Commercial Member and has posted that his phone is always on, and if not answered, leave a message.

He has helped others on this forum and I am sure he can help you.
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