The last Norcold ice maker I was involved with had a thermal switch , inline , if the freezer isn't cold enough the unit won't start the cycle .
Did you get a full manual with the fridge ?
The manual may detail trouble shooting and location of the thermal switch ( if so equipped) .
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99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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