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Old 07-17-2021, 08:09 PM   #1
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Kwikee Steps Intermittent Operation - Boy This is frustrating

My steps seem to work intermittently. I changed the controller...no help. Changed the motor...sounded much smoother, but no help. All grounds are good as I ensured this when I replaced the controller. The steps move in and out freely with the motor disconnected so there is no binding. Not sure where to go next. I plan on splicing in a connector to measure for the 12V at the motor when I catch it doing this (failing to extend or retract). Seems to fail once I let it sit overnight or for a few hours on the road....it always starts working after a delay of 1 - 5 minutes!? I did repalce the coach batteries a few months ago...they are fully charged....I am thinking I have a voltage or some other peculiar issue. I have yet to test the door switch thoroughly...I am a teckeee so I can do just about anything....retire engineer etc....
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Old 07-17-2021, 08:32 PM   #2
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Check the ground on the engine battery. Step control is tied to the ignition.
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Old 07-18-2021, 04:45 AM   #3
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If it were the engine ground then it would show up elsewhere too. No problems with any chassis loads.
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Old 07-18-2021, 09:02 AM   #4
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Maybe pull the step switch by the door and by-pass to check. Mine was good-bad-good bad, just plain BAD. Cured my issues, after chasing it around. Was hard to find being intermittent.
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Old 07-19-2021, 08:07 AM   #5
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When we purchased our old coach the steps worked and then all of a sudden they didn't anymore. Long story short I was in the Electrical bay and was poking around in the big group of wiring leaving/entering the bay and found a big green wire that had pulled out of a butt connector. I pushed the wire back in and the step retracted. I replaced the butt connector with a butt connector that had glue and heat shrink and the steps have been trouble free since that day back in 2016. I looked in my owners guide
to the wiring color guide and none of the green wiring in the legend made sense, so who know....

IMO, I will say that there are 3 common trouble questions in this forum Kwikee steps, HWH (and other brands) jacks and water heaters. So a search using the google search box up top will provide you a lot of answers.
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Old 07-19-2021, 09:30 AM   #6
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I had issues with intermittent function of steps
I realized that the prior owner had driven with steps open which slightly bent the mount
the steps were binding against a metal piece
I bent it all back straight and it seemed to work normally
Recently it has functioned intermittently
I read that the motor brushes get caked with carbon as the brushes wear and the motor has less power
I replaced the motor this weekend
When I replaced the motor, I removed the pin/cotter pin - the mechanism was excessively tight
it seemed to work normally after replacing the motor but I want to go back & relieve some of the tension on the mechanism ... I assume it was again related to driving it with the steps down
I also noticed the door magnet lower screw was loose. I assume if the magnet isn't aligned properly it might not operate reliably ... so I remounted.
I plan to add a limit switch & a light at the dash to ensure i don't drive with the steps down.
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Old 07-19-2021, 11:33 AM   #7
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Quote:
Originally Posted by swduns View Post
I plan to add a limit switch & a light at the dash to ensure i don't drive with the steps down.
If out, your steps should retract when you turn the key to ON - you should hear them retract if/when they do, from the drivers seat. I have a mid entry door and can hear the steps close.
Do you really need a lamp?
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Old 07-20-2021, 12:47 PM   #8
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I can sympathize for sure! I bumped along with our steps until I thought I’d go nuts. Kwikee has a troubleshooting chart that you can use along with a “test” cable that you connect to a separate battery and thereby determine if what’s bad is in the step assembly or in your chassis. I found it helpful. Last time I had an intermittent issue (sounds similar to your issue), the problem turned out to be one of the wires going to the magnetic door switch had a raw spot where the insulation was damaged by one of the screws that holds the inside door trim. I’m sure I caused that somewhere in the past! You might try wiggling the door trim and see if steps do anything that they shouldn’t .
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