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Old 05-10-2021, 07:58 PM   #1
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Kwikee steps issue.

Been having a problem for about a year now where most often I have to open and close my door two or three times before my steps will go out or come in. I replaced the switches, and the problem still isn't resolved. Any ideas???
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Old 05-10-2021, 08:37 PM   #2
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More than likely te screws that hold your gears in place are coming loose inside the housing.
Mine did the same thig for about a year on the road, I thought it was a switch too... That is until the cast pot metal that holds the gears in place, cracked, broke and came apart. I had to crap my steps up until I replaced the unit.

There is a lever that runs off the main gear which in turn is driven by a pinion (a worm gear) off the motor.

Take the actuator off and open it up... tighten all the screws and lube everything with a good heavy grease. then lube all the connecting parts too.

The inconvenience of this two hour job will save you the $250 for a replacement motor and lever.

Cheers.
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Old 05-10-2021, 08:47 PM   #3
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The most common failure item on these steps is the motor. Either the plastic gear inside it strips or corrosion causes the motor to seize up. You can find motors on Amazon for about $80 and it's an easy changeout.
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Old 05-10-2021, 09:06 PM   #4
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We're assuming you have lubricated the steps monthly as recommended by Kwikee.
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Old 05-10-2021, 09:31 PM   #5
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We're assuming you have lubricated the steps monthly as recommended by Kwikee.
I may have missed Oct of 19 and June of 20!
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Old 05-10-2021, 09:39 PM   #6
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The most common failure item on these steps is the motor. Either the plastic gear inside it strips or corrosion causes the motor to seize up. You can find motors on Amazon for about $80 and it's an easy changeout.
If the gear were stripped or the motor was seized up, the steps wouldn't work at all; correct?? Mine work fine after you open and close the door a couple times.
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Old 05-11-2021, 03:41 AM   #7
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If the gear were stripped or the motor was seized up, the steps wouldn't work at all; correct?? Mine work fine after you open and close the door a couple times.
Sounds like the door contacts need cleaning or checked. A pencil eraser, remember those, or such to clean the contacts. Also check the wiring to those contacts for breaks, corrosion, alignment.
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Old 05-11-2021, 06:27 PM   #8
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Sounds like the door contacts need cleaning or checked. A pencil eraser, remember those, or such to clean the contacts. Also check the wiring to those contacts for breaks, corrosion, alignment.
I replaced the contacts. Since I did that they're somewhat better but we're still not there.
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Old 05-11-2021, 07:05 PM   #9
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Check the ground connection. Should be a long green wire attached to the coach frame. Clean the surface well and put some dielectric grease(or even better - OxGard) on the connection.
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Old 05-11-2021, 08:58 PM   #10
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Make sure the wire isn't corroded and it's all there. Several years ago I helped a friend whose steps were flaky. The stranded ground wire was down to 3 strands. Cutting off a few inches of the end, stripping it back, butt-crimping a piece of wire and a new crimp end got him back to normal. Some ox-guard for splash protection, some lubricating grease on the moving parts (including the gears inside the motor housing) and we were done.

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Old 05-12-2021, 05:08 AM   #11
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I replaced the contacts. Since I did that they're somewhat better but we're still not there.
I'd check the alignment of the door contacts. Also the wiring under the steps is exposed to weather, road grime and debris. When I had those steps in the Itasca I checked, cleaned, and used a dab of dialectic grease in the connectors. As referenced above the green ground wire is vulnerable so I removed the bolt, checked the integrity of the wire, cleaned with a rasp the surfaces and put back together.
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