Originally Posted by 4Bill
I have a KitchenAid refrigerator that is collecting moisture on the ceiling of the refrigerator and dripping down on the shelves. Some of that moisture has frozen even with the temp. set at 38 degrees. The freezer is working fine. Didn't think to check the door seals but the doors open normally and i have not seen any water leaks. Anyone have a clue?
I suspect that your evaporator fan is not working or the coils are iced up and ineffective. Usually this results is condensation on surfaces in the refrigerator and water collecting at the bottom. The water is not draining out during a defrost cycle or the defrost heater is not running correctly. Normally all moisture in the box will condense on the evaporator coils, which are much, much colder than your setpoint, but not in your unit. 38 degrees is also a little low for the reefer section and will result in areas in the box that are below freezing (near vents, etc). Your ice proves it.
The solution depends on if you have two evaporators (freezer and reefer) or controlled airflow from the freezer to the reefer section.