FIN temp displayed is a function of resistance thru the thermistor----- 81*F indicates low resistance roughly 9000 ohms
38*F would be roughly 38,000 ohms
Suspect thermistor is bad, wiring/harness is bad or plugin connection is bad
*Fin Temp in food compartment is roughly 10*F LOWER then the air temp would be
FIN should be roughly 25*F to 30*F
***Laser thermometer (infrared) is not good way to measure fin temp due to the shiny metal surface)
Temps should be done with a thermometer placed inside a jar of water and set on shelf undisturbed for 12 hrs
External Fan....thermostat control
T-stat is attached to Condenser Fin (top of fridge) far right
T-stat Closes when FIN temp reaches 130*F turning Fan ON
T-stat Opens when FIN temp drops to 115*F turning Fan OFF
***Sounds like your T-stat is not working
120VAC Element Leads
That come from the element installed in tube on stack above the burner area
Leads go to the Circuit Board and are plugged onto it at the 'AC_HT_LO' terminal and the 'AC_HT_HI' terminal....left side under/3A AC Glass Fuse
**Will have to remove cover to access the Leads
Freezer gets COLD but Food compartment...not so
Fridge is LEVEL ---correct
External Fan MUST be operational to help enhance airglow (draft) in order to remove Heat.....Condenser FINS are critical to proper cooling
HOT Ammonia Vapor from boiler flows thru condenser section where the Fins remove the heat. That 'condenses' the HO Ammonia Vapor into a cool liquid. The more heat removed the more cool liquid is condensed. Cool Liquid becomes supercooled when it mixes with the Hydrogen gas...that super-cooled liquid removes heat from freezer FIRST and then from food compartment so freezer needs to get down to 10*F in order for that cold liquid to have capacity to absorb heat from food compartment
Airflow/Draft is critical to removal of heat
Proper clearances, baffles, fan, no dead air spaces...ALL are required for good heat absorption
Not only are there baffles on backside of cooling unit (if clearances are too wide) there is a Vertical Baffle on the FLUE Stack that directs the HOT Flue Away from the Condenser Fins. If not installed Hot Flue will blow onto the condenser fins ----adding MORE heat
Top of Flue should also have a 'Deflector' that directs heat away
Pg. 16 Thermistor Information
Pg. 21/22 Installation in slide out and necessary baffles
Pg. 25 Flue Heat Deflector Info
Pg. 30 External Fan/T-stat Info
Pg. 32 Vertical Flue Baffle info
Pg. 40 Circuit Board Components & Removal Info
https://norcold.com/wp-content/uploa...52C_091407.pdf