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03-15-2025, 12:13 PM
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#1
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Senior Member
Join Date: Jan 2024
Location: Alberta
Posts: 115
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Why is Victron Battery Charger Not Working?
I posted earlier thinking it was my LiTime Po4 12v lithium battery that was malfunctioning. But it's not the battery.
It turns out it is the Victron battery charger.
The lights are no longer illuminated, which can only tell me it is not operating.
I bought it brand new in Oct 2024.
I had it installed professionally by a certified RV Technician.
He is ghosting me so he doesn't have to come out and troubleshoot.
I need help. What should I do? 
__________________
Terri 
Canadian Wilderness Enthusiast
1987 Glendale Class C
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03-16-2025, 06:51 AM
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#2
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Member
Join Date: Aug 2023
Posts: 70
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Quote:
Originally Posted by terrilorrain
I posted earlier thinking it was my LiTime Po4 12v lithium battery that was malfunctioning. But it's not the battery.
It turns out it is the Victron battery charger.
The lights are no longer illuminated, which can only tell me it is not operating.
I bought it brand new in Oct 2024.
I had it installed professionally by a certified RV Technician.
He is ghosting me so he doesn't have to come out and troubleshoot.
I need help. What should I do? |
Some Professional........ Anyway, what is the make and model of the charger and do you have a photo of the install for me?
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Chris A.
Owner Off Grid Circuits
RV and Marine System Builder
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03-16-2025, 08:32 AM
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#3
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Senior Member
Join Date: Mar 2022
Posts: 538
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Is there 120VAC getting to the charger? No lights makes me think it might be a good charger but bad power source.
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2019 Palomino Solaire 147X
2013 Ford F150
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03-16-2025, 08:47 AM
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#4
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Senior Member
Join Date: Mar 2024
Location: Bohemia NY
Posts: 3,455
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Did that technician supply the equipment and profit from the sale of said equipment? Was a warranty offered on the equipment install and system?
You as the equipment owner-operator should have enough knowledge and some resources, tools, meters, to determine if the system is working properly and at least determine if you have a charger or battery problem when it doesn't. Having Lithium, you should also know the batteries can be disabled by the internal BMS and that they may need a reset from an outside source. Some chargers will not be able to start charging a "shut down" battery.
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Dennis
Bohemia NY
2008 Nimbus 342 SE Carlyle 
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03-16-2025, 02:04 PM
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#5
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Senior Member
Fleetwood Owners Club American Coach Owners Club Spartan Chassis
Join Date: Oct 2009
Location: Fort Pierce, FL
Posts: 1,092
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My similar Victron did the same thing in my sailboat. It was still under warranty, but took two months to get it replaced as no dealer close by. No more Victron for me! Just my opinion…
__________________
 Revolution LE 38X C9 Cat
2020 Jeep Gladiator Toad
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03-16-2025, 03:37 PM
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#6
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Senior Member
Join Date: Aug 2023
Location: sea level
Posts: 338
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If the installer fused the charger input and output check those first. The installation instructions for my Victron DC DC charger specifies 60A external fuses. Oddly it shows the same size fuses for the 18A, 30A, and 50A models.
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03-16-2025, 03:41 PM
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#7
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Senior Member
Join Date: Mar 2024
Location: Bohemia NY
Posts: 3,455
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Quote:
Originally Posted by krivanj
My similar Victron did the same thing in my sailboat. It was still under warranty, but took two months to get it replaced as no dealer close by. No more Victron for me! Just my opinion…
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Why system suppliers and installers need to make profit on parts. Often, we eat the parts and labor again. Electronics? Where the customer is the test and QA department.
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Dennis
Bohemia NY
2008 Nimbus 342 SE Carlyle
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03-17-2025, 07:06 AM
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#8
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Senior Member
Join Date: Jan 2024
Location: Alberta
Posts: 115
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***UPDATE: Victron Battery Charger
Hey Everyone!
Thank you all for your replies -- this forum is full of wonderful people! 
The technician eventually texted me, suggesting I unplug it and plug it back in. And guess what? Voila!
Phew! 
I have learned soooo much this 1st full year living in my RV! A lot of things happened I had to work through, and I did it.
Canadian winters aren't easy, but I made it through 2 weeks of -25°C and lower, and 50 centimeters (19.6 inches) of snow.
March is always the worst month in Alberta - volatile! So . . . here we go! 
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03-17-2025, 07:15 AM
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#9
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Jun 2014
Location: Somewhere On the Road
Posts: 1,328
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Congrats!! And thanks for sharing the tip. I've learned that a 12V reset on my coach solves all kinds of issues - and I still don't have a clue why...
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Steve
2015 Itasca Ellipse QD | 2014 Jeep Grand Cherokee
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03-18-2025, 07:25 AM
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#10
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Senior Member
Join Date: Jan 2024
Location: Alberta
Posts: 115
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Quote:
Originally Posted by Lv2Roam2
Congrats!! And thanks for sharing the tip. I've learned that a 12V reset on my coach solves all kinds of issues - and I still don't have a clue why...
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You're welcome, and thanks! Never a dull moment, but I wouldn't trade this lifestyle for anything!
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03-19-2025, 10:41 AM
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#11
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Senior Member
Join Date: Sep 2020
Posts: 125
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I had the same thing happen recently after a very hard freeze. All of a sudden was getting no power in from my panels. I first tried flipping the breaker I have from the panels to the controller. Then I disconnected one wire going into the controller and checked the voltage from the panels. All good. Reconnected, still nothing. So, I figured I'm just going to reboot the whole thing. Flipped the panel breaker off, turned off the batteries via the battery cutoff switches to each one and let it sit for 10 minutes. Put battery power back on, put solar power back on. Fixed.
__________________
Grand Design Imagine 2450RL 2020 born 7/2019
TV - 2007 Toyota Tundra 5.7 4X4 Limited w/Towing PKG under 30K miles, hanger queen until now
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03-20-2025, 07:25 AM
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#12
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Senior Member
Join Date: Jan 2024
Location: Alberta
Posts: 115
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Quote:
Originally Posted by BobinICT
I had the same thing happen recently after a very hard freeze.
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Well THAT got me thinking! My issue did happen after 2 solid weeks of -18°C to -30°C.
Thanks for the helpful share - it's going in my ever-growing digital tool box 
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