2022 Entegra Accolade xl. Purchased in June. House batteries 13.4v. Chassis batteries read 0. Attached a battery tender. Went into charge mode for about a 1/2 hr, but now says charged. Freightliner will start with chassis batteries, but steps and power cord reel won’t work.
Entegra manual says they operate off chassis batteries.
Since the engine starts and a battery tender says charged, the chassis battery is probably charged and working properly.
The steps and cord reel do not work due to a different issue. Check switches, fuses, loose wires. The Entegra dealer or Entegra support can probably help with this.
I’m calling Xantrex when they open tomorrow because they’re remote display recognizes I’m connected to shore power, but sends all power to the house load (currently 13 amps) rather than splitting the load between house demand and battery charging as displayed in their videos.
The Xantrex probably adjusts battery charging when shore power is limited. It probably does not adjust house and chassis battery charging balance. There is usually a bridge circuit between the house and chassis battery. Different RV's have different bridge circuits. Many will switch the bridge "on" or "off" depending on battery terminal voltages.
13 amps for charging both house and chassis and running house 12 volt appliances is reasonable. The Xantrex can certainly supply more if needed so long as the RV shore cord is connected to 30 amp 120 volts or 50 amps 240 volts. The generator can also supply plenty.
See Xantrex Remote instructions for what the display symbols mean.
Freedom X Remote