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DriVer · 07-14-2013, 09:33 AM

Thor Motor Coach recalls 8,535 for Battery Control Center (BCC)

WASHINGTON, D.C. -- Thor Motor Coach is recalling 8,535 model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 200...7-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.

If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.

Thor will notify owners, and dealers will rewire the BCC free of charge. A notification schedule has not yet been provided. Customers may contact Thor at 1.877.855.2867. Thor's recall campaign number is RC000077.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to www.safercar.gov.

SOURCE: NHTSA's Office of Defects Investigation

ginny47 · 07-17-2013, 06:11 PM

We have a 2013 and 1/2 Hurricane. We called Thor this morning and was first told there was no recall on our MH. Then was told that he would talk to his supervisor and call back which he did in less than 5 minutes. he told my husband that yes our MH is part of this recall but that my husband could fix it himself Here is our problem we are in Buffalo, WY. The closet Thor dealer is in Billings, Mt about 140 miles from us. We called them and the first apt they had was in 3 weeks. We called as far away as Denver and still can't get an appointment in less than 3 weeks. We live in northeast Texas so we can't just sit here for 3 weeks. This is our first RV and first long trip. Any suggestions on how to get an appointment sooner?

CampDaven · 07-17-2013, 06:29 PM

If there is a way I can do this, details would be really cool.

Dave

terry735001 · 07-17-2013, 07:18 PM

there going to say 3 weeks as they want you to fix it your self

giving most of the RVs in the recall has been on the road fro some time now even years
i would say have fun on your trip and not late it get to you

yes a recall is a good thing but i dont think your going to win the 12v lottery any time soon and your rv go down on you

its your first time out >>> nothing gos wrong on your first time out <<<< yeah yeah you well be fine LOL

ginny47 · 07-17-2013, 08:43 PM

I'm not sure I understand your reply. Maybe you think this is funny but we are getting ready to go to Colorado and we do not feel comfortable going over high mountain passes when there is any possibility of this darn coach becoming inoperable and the possibility of a serious if not deadly crash occurring not only to us but maybe someone else that we might hit. I was asking for some legitimate answers not some smart a answer.

I have decided to call and talk to the service manager tomorrow and beg if I have to get this problem fixed so we can get on with our trip or the very least get home safely.

Sorry I bothered anyone on here with our concerns.

ginny47 · 07-17-2013, 08:49 PM

Maybe I wasn't clear in my first post, the first tech at Thor told my husband he could fix it. This didn't sound right so my husband called back and talked to a second tech who said it needed to be taken to a Thor qualified dealer and the closet one to us in Billings, MT which is about 140 miles from where we are. The dealer in MT said it would take 3 weeks to even get an appt. We have called every dealer we could find between here and Denver and they have all said the end of August or first part of September. We can't stay here that long we need to get home.

Again, I am sorry that I posted my concerns on here.

Maladjusted · 07-17-2013, 08:57 PM

Easy Ginny... Take a deep breath.

Call Thor back and find out EXACTLY what happens in the event of a failure.

It sounds like if the unit fails... The lights go out. Drive during the day... Until you can get it in. Don't let it ruin your trip / life.

ginny47 · 07-17-2013, 09:32 PM

We don't drive at night and no it isn't just the lights not working. It is all the power going out and becoming inoperable but thanks for your opinion.

terry735001 · 07-18-2013, 01:46 PM

wow ginny sorry for trying to say in a nice way dont late it get to you
and make you LOL

i can tell its past that but again dont late it get to you

why i sade its a good thing on the recall is if you did not know you would just keep driving it like you never know any thing was wrong

i feel sorry for the ppl that had to pay for this fix years ago or lost the RV in a wiring fire like i did

Trvl1 · 07-25-2013, 07:47 AM

Quote:

Originally Posted by ginny47

We have a 2013 and 1/2 Hurricane. We called Thor this morning and was first told there was no recall on our MH. Then was told that he would talk to his supervisor and call back which he did in less than 5 minutes. he told my husband that yes our MH is part of this recall but that my husband could fix it himself Here is our problem we are in Buffalo, WY. The closet Thor dealer is in Billings, Mt about 140 miles from us. We called them and the first apt they had was in 3 weeks. We called as far away as Denver and still can't get an appointment in less than 3 weeks. We live in northeast Texas so we can't just sit here for 3 weeks. This is our first RV and first long trip. Any suggestions on how to get an appointment sooner?

This may be too late to help, but http://www.irv2.com/forums/attachmen...9&d=1374738432 shows how simple it is to complete the recall "fix"

Jwartsr · 10-08-2013, 09:20 PM

This is an old post and hopefully by now Ginny47's coach has been fixed.

Currently my dealer has my 2013 Hurricane trying to complete this recall. They just said they are having problems completing it. I called Thor and their tech called the dealer and is shipping new parts for the repair in the morning. At best I might have my coach back by Friday.

This is a NHSTA safety recall so Ginny47 has a right to be upset. Think for a moment what would happen if you lost engine power due to losing 12 volt power to the Engine Control Module.

Incidentally I never have gotten any notification from Thor about the recall. In fact, the dealer sold me a new motor home with a known possible safety problem.

ginny47 · 10-15-2013, 07:37 PM

Quote:

Originally Posted by Jwartsr

This is an old post and hopefully by now Ginny47's coach has been fixed.

Currently my dealer has my 2013 Hurricane trying to complete this recall. They just said they are having problems completing it. I called Thor and their tech called the dealer and is shipping new parts for the repair in the morning. At best I might have my coach back by Friday.

This is a NHSTA safety recall so Ginny47 has a right to be upset. Think for a moment what would happen if you lost engine power due to losing 12 volt power to the Engine Control Module.

Incidentally I never have gotten any notification from Thor about the recall. In fact, the dealer sold me a new motor home with a known possible safety problem.

Thanks for your kind words and understanding about our concerns. We were not able to get it fixed before we had to head to Colorado and then home. A Thor tech talked my husband through a "band aid" fix until we could get home and have it fixed. Once we got home I had to have eye surgery so my husband is finally able to take it in for repairs next week. All of our ceiling lights won't come so those have to be repaired also.

Jwartsr · 10-16-2013, 08:39 AM

Glad you got home safely. Mine is now fixed.

This failure can cut of power to the Engine Control Module which means the engine quits. Think about that at 70 MPH downhill. No power steering or brakes.

Thor was very responsive to me and luckily I was at home and have an excellent dealer.

vortex1203 · 10-25-2013, 05:47 PM

I did the Fix and now I have lost the ability to use the boost switch which is bad because the converter no longer charges the chassis battery's......What is the down side to putting a jumper cable between the two terminals? With a battery isolator?