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Old 08-27-2013, 08:36 AM   #1
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THOR Motorcoach Adds Single Source to “Shield of Protection"

Press Release

Best Selling Motorhome Manufacturer Adds Single Source to “Shield of Protection”

August 27, 2013 - Elkhart, INThor Motor Coach, North America’s best-selling motorhome brand has expanded their industry leading “SHIELD OF PROTECTION” customer service program. Thor Motor Coach’s Shield of Protection support now includes “SINGLE SOURCE” warranty facilitation service.

Watch a short video about Thor Motor Coach’s Shield of Protection:

The Shield of Protection Video

To provide a simple, quick, and easy interaction, dealers and retail owners will no longer need to contact individual component part manufacturers to receive pre-authorization for warranty repairs on Thor Motor Coach branded motorhomes. Thor Motor Coach now facilitates the warranty claims on behalf of the dealer and retail owners, allowing a “SINGLE SOURCE” of contact to work with the motorhome’s component part manufacturers.

“We are continually monitoring our dealers and consumers to find out what they really desire. A consolidated, single source warranty program is what dealers and retail owners want. It is in Thor Motor Coach’s best interest to facilitate this warranty authorization with our valued industry partners. ”, commented Nicole Short, Director of Customer Service.

The new “SINGLE SOURCE” program started August 1, 2013. For full details on the program, and how Thor Motor Coach can save time and frustration by helping facilitate the warranty authorizations with component manufacturers, please call 877-500-1020.

For more information about motorhome manufacturer Thor Motor Coach, call (800) 860-5658, visit http://ThorMotorCoach.com, orwrite to: Thor Motor Coach, Inc., PO Box 1486, Elkhart, Indiana 46515.

About Thor Motor Coach
Thor Motor Coach, Inc is an operating unit of Thor Industries, Inc. (NYSE:THO), producing various motorized recreational vehicles that are sold throughout the United States and Canada. Thor Motor Coach’s RV brands include Class C Motorhomes; Four Winds and Chateau, Super C Motorhomes; Four Winds Super C RV and Chateau Super C RV, Mercedes Benz Sprinter Based Diesel Motorhomes; Siesta Sprinter and Citation Sprinter, Class B Plus Motorhomes; Siesta and Citation, Class A Motorhomes Gas; A.C.E., Daybreak, Challenger, Hurricane, Windsport, New Miramar Motor Homes, and Outlaw Toy Haulers, Class A Diesel Motorhomes; Palazzo and TuscanyTAG & XTE.
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