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12-29-2006, 06:42 PM
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#1
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Senior Member
Monaco Owners Club
Join Date: Oct 2001
Location: Hillsboro, OR, USA
Posts: 336
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While I have been a member her for a while, my wife, Lori and I just our dream dog house!
After getting the run around and extremely poor and rude treatment from a large RV dealer Sales Manager here in Oregon, we found a small family owned dealership in Salem, OR that had exactly what we wanted at a price that we were all happy with. That and the smaller dealer was very customer oriented. As such it was a pleasure doing business with them.
We take delivery of our 40 foot DP this Thursday and we plan on taking 4 days off that week and putting her through her paces. I have not been this excited over any purchase (past RVs) since I was 10!!! Wife is excited too!
The link in my signature shows some pictures, although they were kind of rushed and I will replace them with better ones later.
I have half a mind to drive the extra hour south to the other dealer and invite the Sales Manager and General Manager out to see the sale and income they blew off!
In case you are wondering what happened, at the beginning of the negotiation, I was asked where I got my sale price information from. I showed the Salesman the information available on the web from other dealers w/price and asked if they could match it. After the Salesman dutifully reported my request, I hear from down the hall "Where the **** (*** describes the hot place you go if your bad when you kick the bucket),does he expect to get it serviced?" He then entered the room and I straight out told him - "Wherever I chose to get it serviced!" Like the Sales Manager has ANY control of what the Service folks do or who they will give good or poor service to. Yes! I do have half a mind to rub salt into his wound.
__________________
2016 Ford F-350 Crew Cab Lariat w/6.7L Diesel - 2018 Arctic Fox 27-5L Fifth Wheel
Sold: 2007 Holiday Rambler Ambassador 40' diesel Motor Coach
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12-29-2006, 06:42 PM
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#2
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Senior Member
Monaco Owners Club
Join Date: Oct 2001
Location: Hillsboro, OR, USA
Posts: 336
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While I have been a member her for a while, my wife, Lori and I just our dream dog house!
After getting the run around and extremely poor and rude treatment from a large RV dealer Sales Manager here in Oregon, we found a small family owned dealership in Salem, OR that had exactly what we wanted at a price that we were all happy with. That and the smaller dealer was very customer oriented. As such it was a pleasure doing business with them.
We take delivery of our 40 foot DP this Thursday and we plan on taking 4 days off that week and putting her through her paces. I have not been this excited over any purchase (past RVs) since I was 10!!! Wife is excited too!
The link in my signature shows some pictures, although they were kind of rushed and I will replace them with better ones later.
I have half a mind to drive the extra hour south to the other dealer and invite the Sales Manager and General Manager out to see the sale and income they blew off!
In case you are wondering what happened, at the beginning of the negotiation, I was asked where I got my sale price information from. I showed the Salesman the information available on the web from other dealers w/price and asked if they could match it. After the Salesman dutifully reported my request, I hear from down the hall "Where the **** (*** describes the hot place you go if your bad when you kick the bucket),does he expect to get it serviced?" He then entered the room and I straight out told him - "Wherever I chose to get it serviced!" Like the Sales Manager has ANY control of what the Service folks do or who they will give good or poor service to. Yes! I do have half a mind to rub salt into his wound.
__________________
2016 Ford F-350 Crew Cab Lariat w/6.7L Diesel - 2018 Arctic Fox 27-5L Fifth Wheel
Sold: 2007 Holiday Rambler Ambassador 40' diesel Motor Coach
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12-29-2006, 07:24 PM
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#3
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Senior Member
Monaco Owners Club Excel Owners Club
Join Date: Nov 2006
Location: Hangin' with Sacs and the Pins
Posts: 9,412
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Congrats on your new rig! I am sure you & your DW will enjoy it immensely. Enjoy your shakedown trip and keep us posted IF you do make the extra hour drive south
__________________
MM
*MonacoMama with the 2 Pins & SacsTC Nearby* *2007 Monaco Diplomat 40' SFT<>2006 Chevy VortecMax Toad<>2006 Buick Lucerne Leading the Way*
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12-30-2006, 05:02 AM
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#4
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Senior Member
Join Date: Dec 2006
Location: Cloverdale, OR
Posts: 280
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Congradulations on your new coach. I know the dealer in Salem you are purchasing through (only HR dealer in Salem) and they are a top quality operation.
I am going to Beaverton today to look at a used MH the wife and I really like. I'm hoping the dealership we are going to (Olinger) is not the one you got attitude from. So far they have been very helpful and understanding and I have read a lot of good reviews concerning them.
wish us luck
__________________
Paul & Sandy and 3 furry rascals
2018 Tiffin Allegro Bus 40 AP
Toad: 2015 GMC Acadia
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12-30-2006, 05:21 AM
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#5
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Senior Member
Monaco Owners Club
Join Date: Oct 2001
Location: Hillsboro, OR, USA
Posts: 336
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Paul.
Olinger was not the dealer that gave me the "attitude".
If the used one you are looking at is an 01 Diplomat - it's a nice rig. I seriously considered that one. Looks like it has been well maintained and water tight. Needs new tires and awnings though.
They actually have 2 sites, Hillsboro, where I am at and Troutdale (east side of Portland). The Troutdale store is where they have most of their motor homes.
__________________
2016 Ford F-350 Crew Cab Lariat w/6.7L Diesel - 2018 Arctic Fox 27-5L Fifth Wheel
Sold: 2007 Holiday Rambler Ambassador 40' diesel Motor Coach
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12-30-2006, 05:31 AM
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#6
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Senior Member
Join Date: Dec 2006
Location: Cloverdale, OR
Posts: 280
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Thanks for getting back so quick. We are going to the Hillsboro store. They have a 2000 Winnebago Ultimate Advantage 36C we will be looking deeper into. We did a quick look and test drive earlier in the month but now we are going in to take a hard look.
Thanks again.
__________________
Paul & Sandy and 3 furry rascals
2018 Tiffin Allegro Bus 40 AP
Toad: 2015 GMC Acadia
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12-30-2006, 07:55 AM
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#7
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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Congrats on your new coach Gordons.
Many safe and happy miles in your future.
Its a great layout gets away from the old standard.
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12-30-2006, 02:55 PM
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#8
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Member
Join Date: Dec 2006
Location: Lake Charles La
Posts: 49
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Gordon
Picture looks great of you new rig!!!
i could see 2 big smiles on your faces also.
enjoy
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Thanks Dwayne
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12-31-2006, 12:43 AM
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#9
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Senior Member
Monaco Owners Club
Join Date: Jul 2005
Posts: 1,253
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Hi y'all -
Welcome to irv2
We're really glad to have you here as a new member and are looking forward to reading your posts about your RVing experiences and adventures. You'll find a great bunch of folks on this site who are very knowledgeable of RVing, the rigs we use, and the places we go in them. Enjoy the forums and post often, and when you want to be a official member of the Monaco Owner's forum (and not just a new member of irv2) let me know.
Sorry to hear about your initial experiences, here's hoping they remain a thing of the past.
Ron
__________________
- - - - - - - - - - -
'06 HR Endeavor 40PAQ (Mission Hills decor). All options, but still finding more to add.
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12-31-2006, 04:55 AM
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#10
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Senior Member
Florida Cooters Club Nor'easters Club Solo Rvers Club Appalachian Campers Mid Atlantic Campers
Join Date: Mar 2000
Location: Silver Springs, FL
Posts: 2,506
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Hey Gordon,
Best of Luck to you and DW with the new rig, it looks great!!!!!
__________________
AL, & Mickey "The Boston"! Silver Springs, FL Camping since 1967 and RVing since 1990! A 2021 Entegra Vision 29F & 2013 Yamaha V-Star 1300 Tour Delux WATCH FOR MOTORCYCLE
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01-02-2007, 07:31 AM
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#11
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Moderator Emeritus
Country Coach Owners Club Freightliner Owners Club
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 7,902
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Gordon, congrats on your new rig and welcome to IRV2.
I had a friend who decided he wanted to buy 3 motorcycles...once each for himself, his wife and his son. He was treated rudely by the local HD dealership and walked out. He promptly went to another dealer and bought 3 new Yamaha V-Star Classics. He could easily afford the HD's but was not married to any brand.
He put the three new Yamaha's on a trailer and drove back to the HD dealer to show the sales manager.
__________________
2007 Country Coach Allure Siskiyou Summit, sold/traded Nov. 2018.
2019 Grand Designs 384GK-R 5th wheel. Glen Allen, VA
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01-02-2007, 11:18 AM
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#12
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Junior Member
Join Date: Aug 2006
Posts: 11
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Beautiful rig, I like the electrical cord retracter.
__________________
2006 Holiday Rambler Vacationer
W22 Workhorse
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01-02-2007, 12:12 PM
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#13
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Senior Member
Monaco Owners Club
Join Date: Nov 2006
Posts: 530
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Great looking rig!! Love that floorplan. That is the floorplan that was our second place.
Enjoy!!
--kev
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2006 Monaco Knight 40PLQ | 2011 Jeep Wrangler Rubicon Unlimited
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01-02-2007, 06:41 PM
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#14
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Junior Member
Join Date: Sep 2006
Location: Dallas Ft. Worth Texas
Posts: 19
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An intersting side bar to this discussion is the sales folks trying to get one to believe that if you don't buy it there you can't get it servied there...I've found this ploy at a number of dealers...of course when you talk to the service manager (a differnt profit center of the dealer of course) they are more than happy to service the coach - not quite as fast as a local sales customer but in relativly short order.
Having said that and from personal experience, I do know that it some parts of the country at certain times of the year - it doesn't matter where you bought the coach they can't get you in for weeks, even if you have Monaco going to bat for oyu.
Wally
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