Extremely happy. They were very helpful on the phone, insuring I got the correct size, and assisting me on selecting the quality I was looking for. I found their sales staff to be very knowlegable. The couch arrived when promised, packed well and undamaged. I thought their pricing was competative. Flexsteel furniture is not cheap...you get what you pay for. I would not hesitate recommending Brad & Hall as a source.
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