They just denied a $6000+ claim by a friend of mine for his fuel injection pump, saying it was not a covered part. However, that part was specifically listed in his contract as a covered part. It seems that newer contracts excluded that item, but so what? It was clearly listed in the contract he had. Long story short, rather than pay for the repair, ACC cancelled his contract and refunded his original purchase price. Saved ACC over $3000 by doing that, but left my friend holding the bag for a very expensive repair that he thought he has insurance for. Would you want to do business with a company like that?
Former owner of 2004 American Tradition and several other RVs
Home is in the Ocala Nat'l Forest near Ocala, FL
Summers in Black Mountain, NC