Can you see the name " Evans " anywhere molded into the HVAC system box?
Evans/ Tempcon is one of the dash A/C suppliers to the RV industry and the condition you describe is common .
Defrost is the default for the dash system , and all other modes require vacuum that is produced by a small 12v electric pump on diesel motorhomes.
If Evans is your system , either the vacuum pump has failed or there is a problem with the vacuum getting to the dash mounted control panel.
Just in case your system is Evans here's a picture of their usual vacuum pump and a diagram of the vacuum distribution.
Check that the vacuum pump has 12v power when the engine is running and the dash controls are on , if the pump runs you'll have to look for a leak in the vacuum system.
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99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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