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Old 07-21-2011, 08:11 PM   #1
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Bad service at Devils Tower KOA restaurant

Just returned from a month in Wyoming, Montana, South Dakota. On the 2d July we visited Devils Tower by car and returning stopped at the Devils Tower KOA resturant and were treated to some of the worst service ever. Wife and granddaughter ordered a roast beef sandwich with pan fries. I ordered the buffalo steak. When the food arrived, the roast beef sandwiches ($6.50 each) were nothing more than roast beef out of a grocery store package, on white bread with no seasonings, and none on the table. the fries were burned and cold as well.
my buffalo steak was already cool and nothing to eat it with. By the time she returned with a knife and fork, it was stone cold and not edible.

When we checked out, I made my displeasure known and the assistant managers reply was, then why did you stop?
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Old 07-21-2011, 08:53 PM   #2
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my answer would have been -- because i'm stupid but don't worry i want be stupid here ever again . you see alot of this any more. America has lost all it's good manners and the younger generation will not work for their pay. you just got to ignore as much as you can or it will drive you nuts
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Old 07-21-2011, 09:22 PM   #3
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Wow, I just missed you. We stayed at the Devils Tower KOA on July 1 and left on July 2. We normally don't stay at KOAs but we had two grandsons with us and they wanted a swimming pool. We found the staff very friendly but did not eat in their restaurant. We took one look at it and decided to eat in the motorhome and now I'm glad we did. Our food was good and hot.
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Old 07-21-2011, 09:52 PM   #4
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" America has lost all it's good manners and the younger generation will not work for their pay."

I agree to some extent with the manners part but not all of the younger generation fit the rest of that statement, much like the younger generation saying that anyone over 60 is too old to work! We know that is not true now don't we!
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Old 07-21-2011, 10:31 PM   #5
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...and the poor service usually starts with a late acknowledgment of your arrival at a table followed by the server's fingers all over the rim of your glass of water. That little operation immediately follows after they have finished wiping down the next table over with that NASTY, wet and stained covered cloth that keeps falling on the KNOW the ONE! Bob
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Old 07-21-2011, 11:07 PM   #6
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Yeah but the guy wiping off table had just cleaned off the dirty napkins full of grime and blown noses etc, dirty dishes with germs all over them, then wiped that table with that soggy cloth. That was bad enough until they then turned around and set the table again with silverware and clean glasses from those dirty hands that had not been cleaned up. Waiting for the new customers.
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Old 07-22-2011, 01:16 AM   #7
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When DW and I are on the road, we eat our meals in the fiver. We can fire up the genny and use the microwave, turn on the A/C, even watch something on the TiVo if we feel like it. I don't have to worry about food poisoning, surly waiters, or funky water that tastes like it was pumped from the local swamp.

If we were going to eat only in restaurants and sleep in hotels, why bring the fiver?
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Old 07-22-2011, 04:25 AM   #8
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Bummer about the experience. Thanks for the warning. All of us have hit a bad restaurant. I've even been served at bad meal in the motorhome. Of course, I had the good sense (this once) to say nothing.
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Old 07-22-2011, 12:28 PM   #9
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I quite eating in restaurants 25 years ago; I bet if those that eat in restaurants could visit the kitchens of those restaurants that they eat in, they would be in for a shock;
most never wash their hands after going to the bathroom, roaches and bugs are common. They did a story once on one of those programs on tv and found your toylet seat was cleaner than some restaurants.
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Old 07-22-2011, 01:44 PM   #10
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Old 07-23-2011, 08:20 PM   #11
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I've been known to leave a written tip (delivered to the manager) and $0.02 on the table. Don't know how much good it does, but I'm sure that sometimes someone gets the message.
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Old 07-23-2011, 08:29 PM   #12
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Another good reason for me to avoid any KOA and now their restaurants as well. Thanks for the info.
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Old 07-24-2011, 05:51 PM   #13
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I stayed at a KOA in Rock Springs once and rocks is a understatement. The lot was all rocks and I had trouble taking the dog for a walk because the stones were so sharp you couldn't walk on them in your Crocks. Plus there wasn't a tree in sight and they charged a arm and leg to stay.
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Old 07-24-2011, 06:28 PM   #14
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I think I'd have told him that next trip: I will shop elsewhere.

Write a letter to corporate.. If they make you happy let us know and don't forget to upload smelling salts cause we will need it.

If they don't make you happy.. Let us know, No smelling salts will be needed.
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