Community Forums

dada · 01-24-2009, 11:22 AM

I am checking all the various clubs,Good Sam,AAA,Coach Net.etc.Would be grateful for input from you experienced RV travelers as which you would highly recommend.

GaryKD · 01-24-2009, 01:43 PM

Hi dada,
All the services call the same trucks. You'll get posts recommending each service. I have CoachNet via my owners club membership, I have never had to use the service. My recommendation is to choose the service that provides the features you need.

Whaler · 01-24-2009, 03:00 PM

Coach Net,had help in the north Georgia-Southern South Carolina area in 45 minutes last October,still waiting for the Good Sam road service from two years ago.

Ray,IN · 01-24-2009, 05:03 PM

There are, I think, five services. I'll bet there are very very few who have tried them all, so getting an honest evaluation of them is unlikely. We have received good and appropriate service from Good Sam ERS, haven't tried any other.

Edw · 01-24-2009, 05:46 PM

My experience is with CoachNet. Went on two 2500+/- trips last year, both times sent out a nice package of info for each. Called tech department a couple times and everyone there was very nice and helpful. Finally in Dec took the coach for a last ride and starter failed. CoachNet tech tried to talk me thru trouble shooting but was no use. Sent out tow truck and called/located closest service center. Each time I called I always received a callback to check on our status and safety. I'm sure most are very good but CoachNet has earned my business.

Chickadee · 01-25-2009, 04:49 AM

Hi dada:

Just as Edw (above) related about Coach Net, we have the very same feelings about Good Sam ERS! Awhile back we had a manhole cover jump up and puch a hole in the gas tank of our towed car. This was while we were in Quebec, and Good Sam was fabulous in getting ALL taken care of (ie., tows, repair appointments, shuttles, etc.) AND...given the fact they had to do it all working through French speaking providers and kept us updated through the whole process...Good Sam ERS has earned our business. Steve & Lynette

Rich & Zara · 01-25-2009, 08:49 AM

Quote:

Originally posted by GaryKD:
Hi dada,
All the services call the same trucks. You'll get posts recommending each service. I have CoachNet via my owners club membership, I have never had to use the service. My recommendation is to choose the service that provides the features you need.

While "all the services call the same trucks" as stated above, you will find that some services will not honor what you think you paid for ...for example, AAA Plus RV will not provide complete RV roadside services in Oregon, at least in the western part of the state and I've heard the same for some other states. On the otherhand, Good Sam will give the full service throughout Oregon ...never have had a problem with GS.

Rich

Miles · 01-25-2009, 12:05 PM

I had Good Sam service until the first time I had to use it. What a total failure it took me a few hours to even get them on the phone and I was stuck paying cash for the service and have never received any payment on my claim as promised by Good Sam. Ate the loss and canceled the service. What a joke.

blacktie.shooter · 01-29-2009, 11:50 AM

We have Coachnet, through FMCA, have used it twice. Great service, on the phone immediately. Can't speak for the others, have heard mixed reviews on some. I'm completely happy with Coachnet, no reason to go shopping, unless the price gets clear out of line - which, at this point, it has not.

Bob N Deb · 02-03-2009, 05:01 AM

I have coachnet and have used it once with better than expected results they calledus back took us to a campcround as it was late on sat night arranged for a shop to see us on mon. morning . I had AAA+rv and had to call for a batery boost in west Oregon and they came and did the service
but the cost kept going up and the coachnet package was cheeper and covered more family
Bob

Frank Parisi · 02-03-2009, 06:07 PM

I have used Good Sam ERS since 1992 with motorhome + truck/5er. Totally EXCELLENT service including on a dirt road in Montana.
I have heard AAA doesn't tow if on a dirt road.
Glad you are doing your research.
Frank

Jody & Jeff · 02-04-2009, 06:34 AM

We have Good Sam ERS & when our truck blew the transmission last August when we were ALMOST completely to the top of the mountain, the Good Sam people got TWO tow trucks up ther within 45 minutes of calling. One put the truck on a flatbed truck and the other towed our fiver to the campground. We were SO happy to have such great service...We were with them 4 years before ever using them and now will never be without a plan to help us out!

Jo

BaldOldBob · 02-04-2009, 09:46 AM

Our experience is with Coach Net. We have used them several times, including once under the original Monaco warranty. We were pleased with the service, though on one occasion it required a service truck and then two separate tows to get us to a facility which could make the repair.

Was it all perfect? No, but given the situation we found ourselves in, the end result was satisfactory and we are still with Coach Net.

Robert Cannell · 02-07-2009, 03:32 PM

We had AAA and Good Sam Emergency Road Service. We could not get help on Interstate 70 in Missouri. We finally got a person to come with AAA and change a tire on a Saturday afternoo.