Community Forums

95B20V5 · 07-03-2017, 10:21 PM

Another piece of advice is to read all of them for fine print in regards to trip interruption expenses, most only provide this if you are in a accident/collision. You are on your own if you need a hotel during a breakdown.

ThePowells · 07-03-2017, 11:29 PM

Quote:

Originally Posted by GNICK

Quick question regarding Coach-Net. Following the advice given here, I enrolled in their plan but now I'm wondering whether it is really a useful service. The first paragraph of the Member Benefits says "Coach Net will assist in finding assistance for your disabled vehicle, but all service fees and other costs related to towing or roadside services shall be at your expense if the mechanical disablement is due to mechanical defects or improper vehicle maintenance." Sounds like they could use ANY excuse to get out of paying every claim. What kind of response are they giving to you other policy holders after a flat tire or breakdown?

As much as I have read about GS and CN, I have only read one posting about denial of paid service and that was when the customer needed a tow twice in two days for the same problem. Seems GS caught it and called the first shop and found out that the owner paid for the diagnosis but didn't like the estimate and tried to make it home and broke down again.

TheOldMan76 · 07-04-2017, 06:59 AM

Beware of Coach Net! Pulled up the hill from Deadwood S.D. to Hidden Valley CG (6% grade for about 9 miles), The old gal pulled fine. Had a hard time placing the 5th wheel in the spot because of another one parked horizontal directly across, but truck worked great. When I finally got parked, noticed an oil trail on the ground. Yesterday AM, huge oil stain in the gravel, No fluid on tranny dipstick. Managed to drive the truck to the site store/office, they had no fluid for sale. Located a recommended xmission shop, then
called CN. 1st question "are you in a safe spot? yes is the truck still attached to the 5th wheel. No. If the camper is not attached, we won't cover the tow." My membership card says Premier Towing, however when I renewed my membership this year, I just paid the fee, didn't read the fine print. They did not send me a new card! If I paid them and additional $41, they would upgrade my membership. Would that pay for todays tow? Probably not, but she'd try to get it covered. Needless to say, I did not pay. My wife and my great granddaughter are comfortable in the camper with full utilities, and they want to tow both vehicles to a garage parking lot with no hookups for a few days?
Ridiculous! I guess for $79/yr, it's worth it for tire failures, but don't unhook prior to calling. My comp insurance on the truck will pay for the tow.

MSHappyCampers · 07-04-2017, 08:15 AM

I would not be on the road without a roadside assistance plan. Whether you choose Good Sam, CoachNet, FMCA, or whatever, I would strongly advise you to get something! A tow from the middle of nowhere can be VERY expensive!

beenthere · 07-04-2017, 03:05 PM

I to thought about buying GS but I talked to my coach insurance agent jand he showed me in the policy that I am covered...from anywhere to closest certified deal or shop..... and it up my premium but only couple bucks, seriously.. why pay more???

Alan24601 · 07-04-2017, 04:47 PM

When you breakdown knowing where a service provider is that can work on your coach is worth a bunch. When finding a tow service and where to take it is your problem you will want GS or Coach Net. Happened to us and it was eleven hours before we were at a shop.