Had a pleasant surprise today while dealing with cafexpress.com. Ordered an iRV2 t-shirt and while it was probably my error I received the shirt in a size small. I normally order all my t-shirts in large. I went online to see what I needed to do for an exchange. Contacted cafexpress and their return email told me they wouldn't exchange the shirt. To quote:
"B]I want you to be 100% satisfied [/B] with everything you purchase at CafePress.com. I am ordering you a replacement right away in the new size at no additional charge. You should receive the replacement by November 12th.
There is no need for a return! I don't want you to incur any additional shipping charges. Please keep the original as our way of saying thanks for shopping at CafePress.com."
Is that service with a smile or what? Maybe when you have time you can visit their site. They offer some interesting stuff.
13 Limited 34 IKE