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Old 03-18-2011, 06:52 AM   #1
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Camping World Multi Point Inspection

Has anyone had any experience with Camping World's multi point inspection? It's about $250 and we are trying to decide if it would be worth it. Part of me says it would to ensure all items are working as expected and to have someone walk us through things. We have an extended warranty that the sellers transferred, and there are some issues we are having with the RV (hydraulic jacks, lighting) - although because we are newbies, it could be user error as well. Part of me says, we've figured out most everything (with the help of this forum!) so it's not.

Any experiences with inspections and/or repairs at Camping World?


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Old 03-18-2011, 07:08 AM   #2
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I think paying someone to show you how every system works is a good idea. Our PDI was 3 hours at Tom Johnson and I think there is still tons of stuff I don't know about our DP. Make sure that you can spend time with the tech, and it just not shop time and then CW tells you what is wrong. Good Luck..keep us posted....D
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Old 03-18-2011, 07:59 AM   #3
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"Part of me says, we've figured out most everything (with the help of this forum!) so it's not."

FWIW all of me says the same thing. Better to join a local chapter, FMCA, FMA, Good Sam, etc. where you will learn all kinds of things from the folks who have been around for awhile. It is yours, so it is best to get to know it as well as possible.

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Old 03-18-2011, 11:36 AM   #4
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I felt it was a good idea after we bought our coach to have them do the refrigerator, A/C and furnace service and checkups. The only problem we've had since on any of these was my fault with the fridge, had the propane shut off on a hot day going to Phoenix and it took a couple days for it to get cold again. Knock on wood.
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Old 03-18-2011, 01:01 PM   #5
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I think it is an inspection not a class to teach you how it works ( no offence) and I am also sure that when they have finished their inspection you will have a list of things that need to be repaired or serviced even if you had it all serviced yesterday. Do ypou get the impression I don't trust service shops
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Old 03-18-2011, 01:21 PM   #6
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I have been to camping worlds where they would have trouble spelling RV. Go to a ralley, or a large Chassis Shop.
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Old 03-18-2011, 02:25 PM   #7
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A suggestion: If you will be keeping the MH in one area as your "Home Base", consider finding a good local independent shop (Not a franchise/chain) from whatever recommendations you can get from local campground owners & residents.

Go there and explain that you have gotten good reports on them, and that you would like to have them do an evaluation for a fee. Based on your experience with this, you will either feel good about them or not, and that will guide you in the future. If you want to continue doing business with them, you are now an "established" customer.

This is my advice based on being a repair shop owner for 18 years.
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Old 03-18-2011, 02:56 PM   #8
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$250.00 for just an inspection sounds like a great money maker to me. For them. Like was said here already they will find a long list of deficiencies that need to be fixed for a small fortune of course.

If you need to learn the systems learn from a person who already has some experience with a DP.
Bear in mind that a motorhome is a little more complicated than a 5'er but many of the systems are the same. Carefully read the owners manual. Much can be learned from that especially preventative maintenance.

I have read of some folks having a very poor experience doing business with Camping World.
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Old 03-18-2011, 03:03 PM   #9
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I was told by Michlin to go to Camping World and have them inspect my tires. When I went to Camping World they said they can not check the tires, Huh. I don't think I would trust CW do do anything that required any skill.
It's too bad that Leonis or whatever the CEO of Camping Worlds name is, doesn't read this stuff.
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Old 03-18-2011, 06:39 PM   #10
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I've used CW in Las Vegas (the one on Boulder Hwy) for several things from awning replacement, sat dish install, brakemaster install and the appliance-A/C checkup. No problems and they did good work. Maybe it's which tech you get.
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Old 03-18-2011, 06:58 PM   #11
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I would call some of the RV parks in your area and ask if they have the name of a good mobile RV mechanic. Have him/her come out and spend some quality time with you going over the rig, inspecting, and giving your pointers. This will also give you a relationship with a mechanic for future needs. I like mobile RV repairs because they are self employed and thereby have a vested interest in their customer relations. I've used many, on the road, when repairs were needed, and have never been disappointed.
As for CW. I appreciate their business model of supplying the RV community; but, I find their prices high, and many of their employees (certainly not all) see it as just a job.
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Old 03-19-2011, 02:23 AM   #12
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Personally, my experience with CW is less than desirable. If your wanting an explanation of how the various systems work in the MH, inquire through this forum of good RV Shops in your area. Having managed a Boad Dealership, I found that during a PDI that the customer is overwhelmed with the vast amount of information provided. Therefore, I would suggest taking a video camera to record the vast amount of data provided
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Old 03-19-2011, 07:03 AM   #13
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I get the CW flyers occasionally - check the furnace $59.95 (just to use a dollar figure). Huh - the dam thing comes on, blows warm air. IT WORKS. Same for the reefer, a/c and stove. They work!!! Mega point inspection. Yeah, that's nice. Now, how much is this little encounter REALLY going to cost based on that list of "deficiencies". I believe they wanted $90 to winterize my 5er last fall based on the flyer. Whaaaaat - pull a plug or two, turn a valve then pull a gallon of $4 RV anti freeze into the system.

There is darn little that you cannot do easily yourself if you have some modicum of mechanical capabilities. As far as engine/driveline - why not take it to the chassis manufacturer? They have the diagnostic tools. CW - jack of all - master of nothing.

Sorry - but CW is taking advantage of folks as do many car dealers with $100+++ per hour rates.
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Old 03-19-2011, 07:24 AM   #14
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Camping World in Greenwood,In changed my Oil, Filter, Lubed Chassis, Generator and Filter in an Interesting Way. They wiped own the Engine Oil Filter, that was all. They did not even wipe the Generator Filter I guess it was too hard to get to behind the door on the bottom.
Seriously they did not change anything but charged me for it all. When I checked they denied everything until I brought the Service Manager and Service Writer out to look. The Black oil in the engine was attributed to them using a PreColored oil. When I pointed out the Dusty Generator oil filter (behind the door) and the Grease fittings that were never touched they questioned the Service Tech, his response was " I guess I forgot".
They did refund my money, but I wonder how many Folks would have been on the way $4-5 hundred lighter and more importantly a seriously non maintained Coach.
PS Check my prior posts for the whole story.
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