Coach-net vs Good Sam Roadside assistance

[George Schweikle]

This is a great comment. Also, the experience with either of the services is ultimately at the mercy of whatever local shop they contact. I had a fuel pump fail earlier this year on the Pacific Coast Highway and contacted Coach Net, who originally wanted to have me towed 150 miles to a shop in Oakland, California. When the tow truck arrived, the driver said "you don't want to go to Oakland", his shop was just up the road, and they worked on motorhomes. Coach Net agreed to this scheme; the big truck towed my motorhome to the nearby shop, and the owner towed our car trailer to his house since there wasn't room at the shop. The service was excellent, and I recommended to Coach Net that they add this shop to their list of providers: All In One towing and repair. Ukiah, California.

Originally Posted by slick60

Why would you expect to get a definitive answer from a group like this? Everybody has a success story and everybody has a horror story. I doubt there is much differnce in the two if you follow their rules. In the case of getting a repair or a tow without contacting the ERS first will most always have the same result.

[vraines]

I have had GS for several years and am quite satisfied with their service. Had my toad towed twice and DP towed once. In all instances, I did some quick research about where I wanted to be towed and GS was ok with my recommendation. Of course, they will not tow a greater distance than their choice to satisfy your selection, but they did tow my DP about 20 miles further for my choice. My choice was a Cummins shop that I had fond that could get to my problem the same day versus a three day wait. The wrecker damaged the motorhome while being towed and GS went out of the way to insure my claim for repairs was paid by the wrecker company. Took just two weeks. They said if the wrecker company would not pay, they would pay me and sue the wrecker company themselves. Oh, by the way, I took before pictures on my phone all around the vehicle and with the after version, no claims reps were needed. A picture is worth a thousand words.

[burgiebill]

As you can see buy my picture, we broke down in a chevron station Labor Day, good sam finally found a repair place. Graff ford n Lin. Great people. Now what say y'all on extended warr?

[Fred1609]

I just got a bill for GS for $114.95.....for one year of ERS.....thought it was a little excessive so I phoned and asked why on the GS web page they were advertising a year of ERS for $79.95....and get another extra 3 months at no charge.....The operator told me that was for new customers only! Told her to suspend the auto charge on my visa while I think this thing over......She then offered me a $99 deal.....Oh yeah I want the $79 offer.....maybe I'll wait and become a new customer when my ERS expires......Any thoughts?

[burgiebill]

I know how u feel. Same thing with dish TV, so I switched to directv. Do u have any kind of warranty on ur rig?

[Triker56]

I signed up for GS $79.95 deal for one year last May. Then in Oct. they offered it for a 3 years extension for $239.85(average $79.95 a year)
I took that deal.

Then a couple weeks after that, I got a card that they are going to give me a FREE upgrade to Platinum for the remainder of my time.
I only needed to send back the OK card. I sent it back.

Last week I got my new Platinum card that is good until May 2017.

After May 2017. I may check Coach Net out for any deals they have for new customers.