Originally Posted by Slhammer33
When we bought the unit, they said if anything happened, they'd give us a loaner or make sure ours was fixed within 5 days, which neither was offered. Like I stated, they had it for 4 months!
I'm slightly confused, which happens quite often! You bought your unit from this dealer and received the above "promise." Then you brought your unit in for a repair and the "promise" was never mentioned. Did you ask about it any time during the four months they had your unit? Did it slip your mind until you returned to pick up your unit and noticed this sign?
I don't see why you can't call the number on the sign for info and simply don't identify yourself if you're worried about a runaround.
I'm also looking forward to anyone with knowledge of this type of program posting some info here.