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05-19-2018, 04:03 PM
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#1
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Senior Member
Join Date: Jun 2010
Posts: 108
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Electrical Problem at Park
We have a 2011 Class A 43 ft. We just came from 6 months on the road without an electrical problem. We pulled into this park and hooked to the 50 amp post. Power came on saying we have 50 amp power on our Energy Management System. About 15-30 seconds later “NO SERVICE” shows on EMS and AC shut off. 15-30 seconds later power comes back on plus AC. Then again “NO POWER”. Park changed the breaker but same thing happened so we tried another pole next to us in same area. Same thing happened. What’s going on or happening? Anyone know?
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05-19-2018, 04:07 PM
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#2
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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Check the voltage at the service pole. Probably low so the EMS is shutting power off to protect your appliances.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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05-19-2018, 04:13 PM
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#3
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Senior Member
Join Date: Apr 2011
Location: Powell River, B.C.
Posts: 31,486
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Anyone nearby having issues ? Park crowded ?
Sure sounds like an intermittent low supply voltage triggering the EMS to shut down.
Did the park worker check voltage or just throw another breaker in?
__________________
99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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05-19-2018, 04:18 PM
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#4
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Senior Member
Monaco Owners Club Winnebago Owners Club
Join Date: Sep 2011
Posts: 7,469
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I assume you don't have a Progressive Industries EMS-HW50C or similar with display which will show error codes. If you do what error codes are being shown.
Can you start your generator and run with out interruptions, this could help you isolate whether or not its the pedestal or coach.
I'd suggest unplugging from the pedestal and remain unplugged until you check the pedestal for over/under (is my bet) voltage, open ground, open neutral & reverse polarity. If you don't have or are not comfortable with a multi-meter call an electrician or perhaps the park has a maintenance guy.
If your coach has not had issues seems like the issue is being caused by the pedestal.
Dirty power from a pedestal has ruined more than one coach worth of sensitive electronics.
__________________
US Navy Vet, Liberty Tree Member of Oath Keepers, NRA & VFW Life Member, Alaska EMT.
2009 Safari Cheetah 40 SKQ
2009 Winnebago Chalet 231CR
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05-19-2018, 05:35 PM
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#5
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Senior Member
Join Date: Jun 2010
Posts: 108
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Worker just replaced the 50amp breaker and same problem. We disconnected from shore and are paying premium site price for no power. Generator working fine so maybe “dirty” power. The marina next to us was having some issues also. Don’t know about others mostly 30 ampers. Our coach has a progressive system hard wired in so we think is doing its job. Another thought .. Could it be the transfer switch? Moving to a different park tomorrow. We are in a hellacious rain storm currently here West of Nashville on the Tennessee River.
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05-19-2018, 05:41 PM
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#6
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Senior Member
Join Date: Jun 2010
Posts: 108
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Quote:
Originally Posted by Skip426
Anyone nearby having issues ? Park crowded ?
Sure sounds like an intermittent low supply voltage triggering the EMS to shut down.
Did the park worker check voltage or just throw another breaker in?
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Yes the Resort park on the Tennessee River is packed. 86 units mostly 30 ampers. Worker just put in a new breaker and he checked power with a big Camco Surge Protector which indicated both legs showing blue lights and power light showing green. ????
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05-19-2018, 05:45 PM
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#7
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Senior Member
Monaco Owners Club Winnebago Owners Club
Join Date: Sep 2011
Posts: 7,469
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Quote:
Originally Posted by rml1998
Our coach has a progressive system hard wired in so we think is doing its job.
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Is it the EMS-HW50C, if it is there should be a remote display that will show you the error code.
__________________
US Navy Vet, Liberty Tree Member of Oath Keepers, NRA & VFW Life Member, Alaska EMT.
2009 Safari Cheetah 40 SKQ
2009 Winnebago Chalet 231CR
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05-19-2018, 05:46 PM
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#8
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Senior Member
Join Date: Jun 2010
Posts: 108
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Quote:
Originally Posted by sdennislee
I assume you don't have a Progressive Industries EMS-HW50C or similar with display which will show error codes. If you do what error codes are being shown.
Can you start your generator and run with out interruptions, this could help you isolate whether or not its the pedestal or coach.
I'd suggest unplugging from the pedestal and remain unplugged until you check the pedestal for over/under (is my bet) voltage, open ground, open neutral & reverse polarity. If you don't have or are not comfortable with a multi-meter call an electrician or perhaps the park has a maintenance guy.
If your coach has not had issues seems like the issue is being caused by the pedestal.
Dirty power from a pedestal has ruined more than one coach worth of sensitive electronics.
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Generator started and is running with no issues at all so suspect the pedestal or park has issues.
All 86 sites full with mostly 30 ampers. A few 50 of us folks but they are on a different circuit line area than me.
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05-19-2018, 05:53 PM
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#9
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Registered User
Join Date: Aug 2014
Location: western NC mountains!
Posts: 4,106
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can u make use of the 30amp outlet if u have an adapter?
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05-19-2018, 06:19 PM
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#10
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Senior Member
Join Date: Jun 2010
Posts: 108
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Quote:
Originally Posted by MisterT
can u make use of the 30amp outlet if u have an adapter?
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Tried the double 30 pigtail to 50. Same results. Power then no power. Tried 30 alone same results.
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05-19-2018, 06:55 PM
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#11
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Moderator Emeritus
Country Coach Owners Club Freightliner Owners Club
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 7,902
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As noted, most likely low voltage on at least one leg of the circuit. I had same issue at my storage unit recently. Owner added 50 amp for my coach but any time I tried to use an AC unit, my surge guard would shut off power. Checked voltage and one leg had 123VAC and the other was at 108VAC. That lower voltage on one leg caused my surge guard/EMS to shut down.
The tester with blue lights is not actually showing the voltage.
__________________
2007 Country Coach Allure Siskiyou Summit, sold/traded Nov. 2018.
2019 Grand Designs 384GK-R 5th wheel. Glen Allen, VA
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05-19-2018, 06:59 PM
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#12
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Senior Member
Join Date: Jun 2010
Posts: 108
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Thanks that sound just like what is happening. Moving to another park tomorrow and will see we still have issues. Hopefully not.
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05-19-2018, 07:09 PM
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#13
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Senior Member
Monaco Owners Club Winnebago Owners Club
Join Date: Sep 2011
Posts: 7,469
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Progressive Industries will shut down at less than 104 volts for low voltage protection. The display on the remote for the EMS HW50C or on the unit for the LCHW 50 will show E4 for line 1 or E6 for line 2
__________________
US Navy Vet, Liberty Tree Member of Oath Keepers, NRA & VFW Life Member, Alaska EMT.
2009 Safari Cheetah 40 SKQ
2009 Winnebago Chalet 231CR
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05-20-2018, 04:52 AM
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#14
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Senior Member
Join Date: Oct 2016
Location: Rendon, Texas
Posts: 1,463
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Am curious...Did the worker check the incoming power using a voltmeter? If so what was the voltage?
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