Extended Warranty

[EdDee]

Advice on buying Good Sam(CSP), EastCare , or other extended warrenty now that Nat RV coverage unavailable. We have a 2006 TropiCal LX.

[EdDee]

Advice on buying Good Sam(CSP), EastCare , or other extended warrenty now that Nat RV coverage unavailable. We have a 2006 TropiCal LX.

[Mike Canter]

In my own experiences and in what I read in Motor Home magazine articles the biggest problem with these extended motorhome warranty insurances is making sure that nobody touches anything until you first get approval for what is going to be done. They seen tho thrive on sticking it to the customer because of unauthorized repairs. Even if you get authorization for the repair then make sure the mechanic doesn't repair and bill you for anything else he finds without getting preapproval first. If you read their instructions with a magnifying glass and understand them then everything seems to work out OK.

I had a extended warranty on my tires and had a belt separation. I called them up and they said no problem. Well it came time for reimbursment they said no because they couldn't tell how much tread was left on the tire. The tire came apart on the highway at night and I didn't go back and find it laying in the road. I didn't know and they didn't say that and I was to honest or dumb to lie. They didn't care what the tread depth on the remaining 5 tires was. They wanted it on that tire. I had the tire but no $&%$# tread on it. Next time I will lie.

[kalynzoo]

I have Platinum Extended Warranty. Can't remember the previous coverage on previous motorhomes. So far no complaint. I had two claims, one paid without problem, the other, they authorized inspection of the frig, it turned out to be a problem with the coach battery. Although they did not pay for the service, they did locate the mobile mechanic in Montana, provide his number, and called back to make sure I was satisfied. This week my slide is stuck. I managed to get it in, but I don't know what the problem is. I will take the MH to a local dealer. I will TELL the dealer about the extended coverage. I will call Platinum's 800 number and start a claim. If the service is minor, or fluid or something, it will not be covered. If it is major like a failing motor I know the repair will be checked by a third party, the repair is really needed, and it will be done correctly, or the Warranty Service will insist on proper repair. Just expensive peace of mind for me. For others, it's just expensive.

[azloafer]

Originally Posted by EdDee

Advice on buying Good Sam(CSP), EastCare , or other extended warranty now that Nat RV coverage unavailable. We have a 2006 TropiCal LX.

We had looked into the Good Sam CSP warranty but passed on it because it does not cover any wiring. That is the only thing that I found wrong with it. We went with GO RV Warranty which does cover wiring and also parts that wear out like seals and gaskets. I haven't had the warranty for more than several weeks and you know that the true test of a warranty is when you have to use it!

This is how the purchase of the warranty went: I first was offered a warranty by the dealer where I purchased the coach. It was VERY expensive so I went with GO RV. Then when I went to actually pick the coach up I was asked why I didn't take their warranty. As soon as we discussed price, the dealer said, "I can match their price!" So we said OK because we did buy the coach from them. When we sent the cancellation to Go RV they lowered the price by $422.00! So then we cancelled the dealer's policy and went back to GO RV. I don't think that the dealer will go down enough to make us switch again. All I can say is that there must be a heck of a profit in those warranties when they can lower prices like that! GO RV also gives a tire/wheel warranty that has no mention of tread depth. We ended up with a 5 year/50,000 mile warranty for $2322.00 and a 7 year tire/wheel warranty with no mileage restriction for $405.00. $100 deductible on the first part and 0 deductible on the wheel/tire warranty. Time will tell if it is as good as it seems!

[UFO Pilot]

I have an Interstate Star RV warranty that I just used for the first time. Took the RV to the local dealer who knows how warranties work. They got all of the required approvals before any work was done. The final bill was $1300 plus and I only paid my $100 deductible. I am very pleased with the policy to date. As previously stated, I believe all extended warranties require approval for the work before it is started.

[Max Hubrich]

I have a claim in process now with Good Sam CSP. Don't know the outcome.

I have a $250 deductible and the bill was $776. The mechanic said he could replace a noisy A/C clutch bearing (dash air)-- no problem. I assumed the cost would be under the deductible, When I picked the rig up he had installed a brand new compressor. He said the clutch was so rusted he couldn't get it apart. He knew we were also planning to hit the road shortly and I needed it fixed.

I called GS CSP and they told me to fax the invoice, mileage, VIN # and they would take it under consideration. I sent a letter with my claim describing the situtation as it unfolded. I asked very politely for their consideration of the claim. I know it's a no-no to proceed with unapproved repairs.

This is my second claim with them. I had a previous small Allison transmission fluid leak that required removal of the unit from the RV (I was just under the 5 year limit for leaking seals). It was thought the front pump seal was leaking, but in reality it was a bad "O" ring on a front bolt that holds the pump housing to the transmission case. They paid their portion with a credit card payment, over the phone, to the Allision center in New Bern, NC that did the work. I wrote a check for the deductible at pick up time.

I'll update this thread info when a disposition is determined.

[CLIFFTALL]

Originally Posted by azloafer

We had looked into the Good Sam CSP warranty but passed on it because it does not cover any wiring. That is the only thing that I found wrong with it. We went with GO RV Warranty which does cover wiring and also parts that wear out like seals and gaskets. I haven't had the warranty for more than several weeks and you know that the true test of a warranty is when you have to use it!

This is how the purchase of the warranty went: I first was offered a warranty by the dealer where I purchased the coach. It was VERY expensive so I went with GO RV. Then when I went to actually pick the coach up I was asked why I didn't take their warranty. As soon as we discussed price, the dealer said, "I can match their price!" So we said OK because we did buy the coach from them. When we sent the cancellation to Go RV they lowered the price by $422.00! So then we cancelled the dealer's policy and went back to GO RV. I don't think that the dealer will go down enough to make us switch again. All I can say is that there must be a heck of a profit in those warranties when they can lower prices like that! GO RV also gives a tire/wheel warranty that has no mention of tread depth. We ended up with a 5 year/50,000 mile warranty for $2322.00 and a 7 year tire/wheel warranty with no mileage restriction for $405.00. $100 deductible on the first part and 0 deductible on the wheel/tire warranty. Time will tell if it is as good as it seems!

Azloafer

Check out this ripoff site http://www.ripoffreport.com/Warranty...etwo-2adzc.htm

After your post I began to do some research on them (go rv ) and came up with this. Hope it's of use to you.

Cliff

[azloafer]

<Azloafer

Check out this ripoff site http://www.ripoffreport.com/Warranty...etwo-2adzc.htm

After your post I began to do some research on them (go rv ) and came up with this. Hope it's of use to you.

Cliff >

I read the article with interest but noticed that he used his credit card. Why didn't he just add a dispute of the charges on his card? All the credit cards have a place for that on the statement. Usually it is on the back. He could have also called his CC company to file a dispute. I have had to do this twice in the past several years. The CC people are very good about this and I had my two disputes ending with me being reimbursed. As far as the warranty...I guess I'll find out how good it is when I have to use it. Almost all these companies have some problems reported. Thanks for the info.

[hardy1000]

Originally Posted by azloafer

We had looked into the Good Sam CSP warranty but passed on it because it does not cover any wiring. That is the only thing that I found wrong with it. We went with GO RV Warranty which does cover wiring and also parts that wear out like seals and gaskets. I haven't had the warranty for more than several weeks and you know that the true test of a warranty is when you have to use it!

This is how the purchase of the warranty went: I first was offered a warranty by the dealer where I purchased the coach. It was VERY expensive so I went with GO RV. Then when I went to actually pick the coach up I was asked why I didn't take their warranty. As soon as we discussed price, the dealer said, "I can match their price!" So we said OK because we did buy the coach from them. When we sent the cancellation to Go RV they lowered the price by $422.00! So then we cancelled the dealer's policy and went back to GO RV. I don't think that the dealer will go down enough to make us switch again. All I can say is that there must be a heck of a profit in those warranties when they can lower prices like that! GO RV also gives a tire/wheel warranty that has no mention of tread depth. We ended up with a 5 year/50,000 mile warranty for $2322.00 and a 7 year tire/wheel warranty with no mileage restriction for $405.00. $100 deductible on the first part and 0 deductible on the wheel/tire warranty. Time will tell if it is as good as it seems!

Thats good to know, I'm glad things worked out for you and the price got lowered. To drop the price that much does mean that they have a huge margin.

[Max Hubrich]

Ref, my thread input #7--- Good Sam CSP (Continued Service Plan)

My claim was denied because the replacement cost , for a A/C clutch bearing, was below my deductible of $250. I guess it doesn't matter that the clutch could not be removed because of rust and subsequent damage to the A/C compressor and seal.

Oh well, there you are---